Good day, I’ve been trying to publish a channel for about 2 hours now and it is just stuck on “publishing channel- 0%” and it does not move or cancel at all.
This is happening on Kolibri 0.14.7
running on linux ubuntu 20.4
In google chrome
please help. This is urgent, one of our clients has a competition tomorrow and they need the quizes to be uploaded by then
Thank you @William_Motau, issue forwarded to our dev team, we’ll post here any updates.
Since your channel is not public on Studio, we’ve edited your message. If you encounter similar issues, feel free to share the tokens with our team in the direct message instead of the public post.
@William_Motau Our dev team investigated and none of the 17 channels you posted the tokens for have any pending publishing processes that we could find. Some of them have no changes (channel cannot be published if there are no changes), and for several there are resources with some required metadata missing (for example the ‘Copyright holder’).
We recommend you review each channel and look for the error and warning icons, add the missing metadata, and try to publish again.
Kolibri Studio’s task processing, which handles publishing, was busy processing a backlog of tasks. Your channel should have successfully published now. If it’s still stuck let us know.