Operating System (Linux Ubuntu):
Google Chrome
Good day, my kolibri studio is stuck on 0% whilst publishing content. Please help
Hi @William,
Thank you for using Kolibri Studio.
It appears that your publishing task is queued and waiting on resources to become available. Currently, Studio is processing a backlog of tasks ahead of yours. I will continue to monitor things throughout the day and will take corrective action if needed.
Regards,
Blaine
Hi @William,
Please retry publishing your channel. You may have to refresh the page in order to do so.
Regards,
Blaine
@blaine still the same, i tried refreshing and logging out then back in but didn’t help
Hi @William,
Could you please share your channel’s ID in a direct message (DM) to me? You can find in the circled portion of the URL shown in the image below
Hi @William,
Seems your channel was stuck again, so I’ve reset it. Could you try publishing again?
Regards,
Blaine
Hi Blaine,
I am a problem with kolibri studio. I guess I overloaded the publishing facility. I was trying to do a lazy man job by recreating termly course template that already contain large data of lessons. How can I purge the contents or at least get the publishing facility working again. I have been on this for more than 9 days. I have been stuck on this page for over 9 days.
The token for the channel is :
Hi @david_ally,
Thank you for your patience dealing with this issue. I’ve triggered some reconciliation which has restarted your channel’s publishing. We’ve released some enhancements this year to make this more robust, but with your report, it seems this still can happen. So please let us know if it happens again. We’ll look into why this happened to your channel specifically, too.
Kind regards,
Blaine