In relationship to a few topics on this site around registration, we would like to manually register several KA-Lite implementations that are running on some Rachel+ devices.
According to a few of the other posts, such as this one - Is it possible to "Change Device Registration"?, a manual re-registration is possible. Is this still something that can be done? (If so, we have multiple devices we would like to re-register with the central hub).
I also found a /admin page that appears to hold all of the devices, public keys and zones…is it possible to alter the settings directly here somehow?
Alright, asking @jamalex to be sure: Is it possible to unregister a device and mark all data unsync’ed, then re-register it?
We have the command kalite manage clearuserdata, but it will delete the user database, so that’s not what you want. The securesync commands kalite manage initdevice and kalite manage register both will fail if the device is already registered.
This isn’t something that can be done just on the client side, we need to re-link it on the central server. Could you send us the device/facility IDs by email at email@example.com, and the account you want to associate them with.
If they were preconfigured on the RACHEL, it’s possible this won’t be feasible, as they will all have the same device id (they probably cloned the database during configuration).
Hi @Joshua_Burke - I tried looking at the Hub’s database to find public device keys matching these, but I couldn’t.
Apologies that I can’t give any immediate answers here, we’re very busy looking at the new platform Kolibri… which at this point is the recommendable option to go with.
We’ll try to get back with a final answer regarding re-registration, but if you are okay about resetting the data on the devices, then kalite manage clearuserdata will reset everything such that the device can be re-registered (while online of course).