Hi @Thomas_Erickson - since you reported by DM that you have no problems accessing the demo server, I would suggest to have a look at the output of the running KA Lite server.
Could you stop the server and start it from a command line to view the outputs or perhaps review the
By adjusting the below to your setup, you can run KA Lite and see outputs in your terminal:
kalite start --foreground
Afterwards, open a browser and navigate to the video download page, then look for the output in the command line.