Error message when installing k-lite

Hello, I have installed python and Ka-lite successfully. I downloaded some videos via the interface(early math). The first attempt to play back nearly started like a second or two. But after that an error message like swag encountered. Another attempt to play nothing displayed but only a bank screen. Please assist me to figure out this challenge."

Hi Onoja,

It looks like you have an existing thread open on that current issue, so I’ll ask you to re-direct any follow-up questions onto that thread to keep the thread history consolidated. The original thread can be found here: Video download produces blank videos

Thank you!