We have figured out the bug in our code regarding this issue and have a fix for it. The fix goes into kolibri 0.11.1, which we are planning to release this Friday, January 11th.
If you would like to be able to create an account before our 0.11.1 release, we suggest you allow the guest access in the facility settings. Once you allow the guest to access the content, you should be able to create accounts for learners in your current 0.11.0 kolibri instance. To do so, please try the following steps:
- Log into your facility admin account
- Go to Facility --> Settings
- Check the setting
Allow users to access content without signing in
After this, you should be able to create accounts for learners in 0.11.0. If you do not want to have guests access the content but still need to create account, I’m sorry that you would have to wait till this Friday for 0.11.1 to do so.
Thank you so much for supporting our work!