Hi everyone, I’m new to Kolibri Studio, lately I’ve had this problem, when I try to upload files it gives me this error and I don’t know how to fix it.
Hi @DianaLC, welcome to the forum, and thank you for posting this issue.
That does seem like quite the error. Can I ask for some additional information to see where this error is coming from? Let’s start first with: what kind of files are you uploading when you get this error?
Best,
Sairina
Hi @Sairina thanks for answering, I was reviewing and I realized that I just reached the storage limit, two questions, when I request more space, does it have a cost or is it free? and, how much storage space can I request?
Best,
Diana
Hi @DianaLC,
You can definitely request more space. I would suggest first filling out the form - you can find this in Studio under Settings > Storage > (the “Open form” link at the bottom), and we will be in contact with you about your specific needs.
Let us know if you need additional help with the form.
Best,
Sairina
Thank you @Sairina, I already filled the form, I’ll wait for your response.
Best,
Diana