Content Thumbnails Disappeared

Support Kolibri
1

If you have a specific technical inquiry, construct your post with the following:

Summary

Briefly describe the issue, including screenshots if relevant
The thumbnails on most of the general content like the khan academy channel have lately disappeared, is there a reason to this maybe? Please help urgently

Technical details

  • Kolibri version : 0.15.12
  • Operating system: Windows 10
  • Browser: Chrome
2

Hi @William - have you recently updated a channel and had this happen, or have things just vanished? Sharing the log files you can locate using these instructions may also help us to diagnose what is happening: Troubleshooting — Kolibri User Guide

3

Hi @richard I have sent you the log files, the thumbnails just disappeared and some PDF files do not open from the KHAN Academy channel