Cannot Sync Facility

If you have a specific technical inquiry, construct your post with the following:

I have been trying to Sync our Online Kolibri Server with local RPI’s. I keep getting “Incorrect username or password” But ia have made 100% i have put in the correct username and password. I have tried a different Online Kolibri Instance, same error. I have changed the password as well, same error.
Not sure what I am missing, please advise what I’m missing or doing wrong.

Technical details

  • Kolibri version: v0.14.6
  • Operating system: Ubuntu 20.04
  • Browser: chrome