Sync All Facility Data fails

Support
1

I have set up a test machine which once approved by the local school staff will be synced to a Raspberry PI for delivery to the school.

The current machine is Win10 on my home network. Kolibri is version 0.15.8 Kolibri can download channels, the install works w/o issue. When I am in the facilities tab and I attempt to sync the all registered facilities to the Kolibri Data Portal I get an error telling me I must be connected to the internet.

This is my personal home machine which is on the internet otherwise I would not be able to submit this ticket

David Coffey

2

Hi @coffde,

Would you please repeat the process of attempting to sync all facilities, then share the Kolibri log file? If you need help finding those log files, please see the Kolibri documentation.

Regards,
Blaine

3

In stream is the debug log. The process is as follows: manually stopped the server, manually started the server in debug mode. Logged in, attempted to synch the facilities to the Kolibri Data Portal which failed, stopped the server and pulled the logs. One other twiddly bit of information. The server is running under my personal ID which has administrative mode. Should I create a Kolibri user specifc for the server task?

DEBUG 2023-03-01 16:58:31,906 ifcfg Distro detected as 'Windows'
DEBUG 2023-03-01 16:58:31,907 ifcfg Using '<class 'ifcfg.parser.WindowsParser'>'
DEBUG 2023-03-01 16:58:31,928 kolibri.plugins.utils Loaded kolibri plugin: kolibri.core
DEBUG 2023-03-01 16:58:31,979 kolibri.plugins.utils Loaded kolibri plugin: kolibri.core.auth
DEBUG 2023-03-01 16:58:31,989 kolibri.plugins.utils Loaded kolibri plugin: kolibri.core.logger
DEBUG 2023-03-01 16:58:32,008 kolibri.plugins.utils Loaded kolibri plugin: kolibri.core.notifications
DEBUG 2023-03-01 16:58:32,013 kolibri.plugins.utils Loaded kolibri plugin: kolibri.core.exams
DEBUG 2023-03-01 16:58:32,014 kolibri.plugins.utils Loaded kolibri plugin: kolibri.core.device
DEBUG 2023-03-01 16:58:32,015 kolibri.plugins.utils Loaded kolibri plugin: kolibri.core.lessons
INFO 2023-03-01 16:58:32,025 kolibri.core.apps Running Kolibri with the following settings: kolibri.deployment.default.settings.base
INFO 2023-03-01 16:58:32,303 kolibri.core.tasks.main Importing 'tasks' module from django apps
DEBUG 2023-03-01 16:58:32,326 kolibri.core.tasks.decorators Successfully registered 'kolibri.core.content.tasks.importcontentfromdisk' as job.
DEBUG 2023-03-01 16:58:32,329 kolibri.core.tasks.decorators Successfully registered 'kolibri.plugins.setup_wizard.tasks.startprovisionsoud' as job.
INFO 2023-03-01 16:58:32,459 kolibri.utils.server Kolibri running on: http://172.18.208.1:8080/
INFO 2023-03-01 16:58:32,460 kolibri.utils.server Kolibri running on: http://127.0.0.1:8080/
INFO 2023-03-01 16:58:32,460 kolibri.utils.server Kolibri running on: http://192.168.1.13:8080/
INFO 2023-03-01 16:58:32,461 kolibri.utils.server Starting Kolibri 0.15.8
DEBUG 2023-03-01 16:58:32,475 django.request MiddlewareNotUsed('kolibri.core.analytics.middleware.MetricsMiddleware'): Request profiling is not enabled
INFO 2023-03-01 16:58:32,491 kolibri.utils.server Bus state: ENTER
INFO 2023-03-01 16:58:32,492 kolibri.utils.server Running Kolibri as background process
INFO 2023-03-01 16:58:32,492 kolibri.utils.server Going to background mode, logging to C:\Users\david\.kolibri\logs\kolibri.txt
INFO 2023-03-01 16:58:32,576 kolibri.utils.server Listening for SIGTERM.
INFO 2023-03-01 16:58:32,609 kolibri.utils.server Listening for SIGINT.
INFO 2023-03-01 16:58:32,610 kolibri.utils.server Bus state: IDLE
INFO 2023-03-01 16:58:32,611 kolibri.utils.server Bus state: START
DEBUG 2023-03-01 16:58:32,619 kolibri.core.tasks.decorators Successfully registered 'kolibri.core.analytics.utils._ping' as job.
INFO 2023-03-01 16:58:32,629 kolibri.core.tasks.main Starting async task workers.
DEBUG 2023-03-01 16:58:32,634 kolibri Started new JOBCHECKER thread ID#eeefa1647cde4602b192a89673b971e3
DEBUG 2023-03-01 16:58:32,635 kolibri Started new SCHEDULECHECKER thread ID#8fc871fc0ae04f819916dbad4dffdf0a
INFO 2023-03-01 16:58:32,635 kolibri.utils.server Started monitor thread 'ZeroConfPlugin'.
INFO 2023-03-01 16:58:32,646 kolibri.utils.server Started monitor thread 'ProcessControlPlugin'.
INFO 2023-03-01 16:58:32,753 kolibri.utils.server Starting on 0.0.0.0:8080
INFO 2023-03-01 16:58:32,876 kolibri.utils.server Waiting for 0.0.0.0:8080
INFO 2023-03-01 16:58:32,893 kolibri.utils.server Serving on 0.0.0.0:8080
DEBUG 2023-03-01 16:58:32,904 kolibri.core.tasks.decorators Successfully registered 'kolibri.core.public.utils.soud_sync_cleanup' as job.
INFO 2023-03-01 16:58:32,921 kolibri.core.discovery.utils.network.broadcast Registering ourselves to zeroconf network with id '968bc2ed931f8d6e5d0c8415c54b7ac2' and port '8080'
INFO 2023-03-01 16:58:32,991 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:33,133 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:33,218 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:33,227 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:33,241 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:33,307 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:34,158 kolibri.utils.server Kolibri running on: http://172.18.208.1:8080/
INFO 2023-03-01 16:58:34,161 kolibri.utils.server Kolibri running on: http://127.0.0.1:8080/
INFO 2023-03-01 16:58:34,163 kolibri.utils.server Kolibri running on: http://192.168.1.13:8080/
INFO 2023-03-01 16:58:34,165 kolibri.utils.server Starting on 0.0.0.0:0
INFO 2023-03-01 16:58:34,281 kolibri.utils.server Waiting for 0.0.0.0:59576
INFO 2023-03-01 16:58:34,298 kolibri.utils.server Serving on 0.0.0.0:59576
INFO 2023-03-01 16:58:34,306 kolibri.utils.server Bus state: RUN
INFO 2023-03-01 16:58:36,335 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:36,344 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:36,387 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:36,400 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:36,406 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:36,450 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:39,470 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:39,479 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:39,523 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:39,536 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:39,540 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:39,582 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:42,598 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:42,605 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:42,648 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:42,659 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:42,667 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:42,706 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:45,725 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:45,734 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:45,772 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:45,786 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:45,797 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:45,835 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:48,300 cherrypy.access 127.0.0.1 - - "GET /en/device/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:48,454 cherrypy.access 127.0.0.1 - - "PUT /api/auth/session/current/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:48,582 cherrypy.access 127.0.0.1 - - "GET /api/notifications/pingbacknotification/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:48,583 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:48,590 cherrypy.access 127.0.0.1 - - "GET /api/tasks/facilitytasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:48,609 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:48,853 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:48,860 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:48,903 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:48,918 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:48,926 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:48,966 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
DEBUG 2023-03-01 16:58:49,543 cherrypy.access 127.0.0.1 - - "GET /api/tasks/tasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:49,687 cherrypy.access 127.0.0.1 - - "GET /en/device/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:49,754 cherrypy.access 127.0.0.1 - - "PUT /api/auth/session/current/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:49,864 cherrypy.access 127.0.0.1 - - "GET /api/notifications/pingbacknotification/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:49,866 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:49,868 cherrypy.access 127.0.0.1 - - "GET /api/tasks/facilitytasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:49,879 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
DEBUG 2023-03-01 16:58:50,830 cherrypy.access 127.0.0.1 - - "GET /api/tasks/tasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
DEBUG 2023-03-01 16:58:51,140 cherrypy.access 127.0.0.1 - - "GET /api/tasks/tasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:51,153 cherrypy.access 127.0.0.1 - - "GET /device/api/device_channel/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:51,887 cherrypy.access 127.0.0.1 - - "GET /api/tasks/facilitytasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:51,937 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 302 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:51,981 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:51,987 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:52,011 cherrypy.access 127.0.0.1 - - "PUT /api/auth/session/current/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:52,037 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:52,049 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:52,069 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:52,105 cherrypy.access 127.0.0.1 - - "GET /api/notifications/pingbacknotification/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:52,109 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:52,124 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
DEBUG 2023-03-01 16:58:53,091 cherrypy.access 127.0.0.1 - - "GET /api/tasks/tasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:53,911 cherrypy.access 127.0.0.1 - - "GET /api/device/usersyncstatus/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
DEBUG 2023-03-01 16:58:54,088 cherrypy.access 127.0.0.1 - - "GET /api/tasks/tasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
DEBUG 2023-03-01 16:58:55,090 cherrypy.access 127.0.0.1 - - "GET /api/tasks/tasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:55,137 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:55,145 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:55,183 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:55,195 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:55,209 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:55,247 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:55,301 cherrypy.access 127.0.0.1 - - "GET /en/logout/" 302 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:55,318 cherrypy.access 127.0.0.1 - - "GET /en/redirectuser/" 302 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:55,356 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:55,426 cherrypy.access 127.0.0.1 - - "PUT /api/auth/session/current/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:55,491 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:55,510 cherrypy.access 127.0.0.1 - - "GET /api/auth/facilitydataset/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:55,534 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:58:58,267 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:58,274 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:58,310 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:58:58,324 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:58,337 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:58:58,374 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:01,314 cherrypy.access 127.0.0.1 - - "GET /api/auth/usernameexists" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:01,354 cherrypy.access 127.0.0.1 - - "POST /api/auth/session/" 400 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:01,391 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:01,410 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:01,449 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:01,463 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:01,473 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:01,511 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:02,995 cherrypy.access 127.0.0.1 - - "GET /api/auth/usernameexists" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:03,038 cherrypy.access 127.0.0.1 - - "POST /api/auth/session/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:03,055 cherrypy.access 127.0.0.1 - - "GET /en/redirectuser/" 302 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:03,133 cherrypy.access 127.0.0.1 - - "PUT /api/auth/session/current/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:03,231 cherrypy.access 127.0.0.1 - - "GET /api/notifications/pingbacknotification/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:03,233 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
DEBUG 2023-03-01 16:59:03,242 cherrypy.access 127.0.0.1 - - "GET /api/tasks/tasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:03,264 cherrypy.access 127.0.0.1 - - "GET /device/api/device_channel/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
DEBUG 2023-03-01 16:59:04,225 cherrypy.access 127.0.0.1 - - "GET /api/tasks/tasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:04,532 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:04,536 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:04,576 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:04,591 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:04,600 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:04,638 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
DEBUG 2023-03-01 16:59:05,228 cherrypy.access 127.0.0.1 - - "GET /api/tasks/tasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:05,242 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:05,243 cherrypy.access 127.0.0.1 - - "GET /api/tasks/facilitytasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:07,271 cherrypy.access 127.0.0.1 - - "GET /api/tasks/facilitytasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:07,653 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:07,661 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:07,697 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:07,708 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:07,724 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:07,758 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:09,288 cherrypy.access 127.0.0.1 - - "GET /api/tasks/facilitytasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:10,772 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:10,779 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:10,819 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:10,831 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:10,843 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:10,882 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:11,316 cherrypy.access 127.0.0.1 - - "GET /api/tasks/facilitytasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:13,329 cherrypy.access 127.0.0.1 - - "GET /api/tasks/facilitytasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:13,897 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:13,902 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:13,941 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:13,953 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:13,966 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:14,001 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:15,351 cherrypy.access 127.0.0.1 - - "GET /api/tasks/facilitytasks/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:16,207 cherrypy.access 127.0.0.1 - - "GET /api/device/usersyncstatus/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:17,021 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:17,028 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:17,066 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:17,079 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:17,092 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:17,132 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:17,205 cherrypy.access 127.0.0.1 - - "GET /en/logout/" 302 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:17,221 cherrypy.access 127.0.0.1 - - "GET /en/redirectuser/" 302 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:17,259 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "http://127.0.0.1:8080/en/device/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:17,323 cherrypy.access 127.0.0.1 - - "PUT /api/auth/session/current/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:17,364 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:17,383 cherrypy.access 127.0.0.1 - - "GET /api/auth/facilitydataset/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:17,409 cherrypy.access 127.0.0.1 - - "GET /api/auth/facility/" 200 0 "http://127.0.0.1:8080/en/auth/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36"
INFO 2023-03-01 16:59:20,147 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:20,153 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:20,193 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:20,206 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:20,217 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:20,260 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:23,278 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:23,285 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:23,323 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:23,334 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:23,348 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:23,392 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:26,406 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:26,414 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:26,452 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:26,463 cherrypy.access 127.0.0.1 - - "GET /" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:26,478 cherrypy.access 127.0.0.1 - - "GET /en/" 302 0 "" "Kolibri session"
INFO 2023-03-01 16:59:26,513 cherrypy.access 127.0.0.1 - - "GET /en/auth/" 200 0 "" "Kolibri session"
INFO 2023-03-01 16:59:27,700 kolibri.utils.server Caught signal SIGINT.
INFO 2023-03-01 16:59:27,702 kolibri.utils.server Keyboard interrupt caught. Exiting.
INFO 2023-03-01 16:59:27,703 kolibri.utils.server Bus state: STOP
INFO 2023-03-01 16:59:27,918 kolibri.utils.server HTTP Server kolibri.utils.server.Server(('0.0.0.0', 8080)) shut down
INFO 2023-03-01 16:59:28,074 kolibri.utils.server HTTP Server kolibri.utils.server.Server(('0.0.0.0', 59576)) shut down
INFO 2023-03-01 16:59:28,078 kolibri.utils.server Joining 'ZeroConfPlugin'
INFO 2023-03-01 16:59:28,170 kolibri.utils.server Stopped thread 'ZeroConfPlugin'.
INFO 2023-03-01 16:59:33,456 kolibri.utils.server Joining 'ProcessControlPlugin'
INFO 2023-03-01 16:59:34,237 kolibri.utils.server Stopped thread 'ProcessControlPlugin'.
INFO 2023-03-01 16:59:34,241 kolibri.core.tasks.worker Asking job schedulers to shut down.
DEBUG 2023-03-01 16:59:34,453 kolibri JOBCHECKER shut down event received; closing.
INFO 2023-03-01 16:59:34,456 kolibri.utils.server Bus state: IDLE
INFO 2023-03-01 16:59:34,458 kolibri.utils.server Bus state: EXIT
INFO 2023-03-01 16:59:34,460 kolibri.utils.server Waiting for child threads to terminate...
INFO 2023-03-01 16:59:34,463 kolibri.utils.server Waiting for thread SCHEDULECHECKER-8fc871fc0ae04f819916dbad4dffdf0a.
DEBUG 2023-03-01 16:59:34,468 kolibri SCHEDULECHECKER shut down event received; closing.
INFO 2023-03-01 16:59:34,469 kolibri.utils.server Bus state: EXITED
4

Hi @coffde,

I don’t see any issues in those logs, and it doesn’t appear to me that it event attempted to sync. Perhaps the issue is in the frontend-- what browser and version are you using? Could you try the process again with the Javascript console open, to see if there are any errors there?

Lastly, to double check, you have indeed already registered these facilities with Kolibri Data Portal?

Regards,
Blaine

5

Yes, I never saw anything that looked like a failed connection attempt either.
The browser is Chrome Version 110.0.5481.178 (Official Build) (64-bit)
The OS is Win10 Home, version 22H2.
This instance of Kolibri is not registered. When that is attempted (facilities/options/register) I am prompted for a project token from the Kolibri Data Portal, When I go to sign in to the portal I am prompted for a user id and password but there is no option to create an account. I was wondering if my account would be created when I synced the system as I am the admin. If I cant sync and I cannot create an account how can I use the system? What am I missing?

6

I also tried other browsers, both IE11 and Firefox failed with the same error.

7

Hi @coffde,

My apologies, I misunderstood your situation. I thought your facilities were already registered with Kolibri Data Portal. Currently, Kolibri Data Portal is in private beta, so there is no option to create an account just yet. Nevertheless, your feedback here is useful to help us improve the user experience of the sync functionality.

I’ve asked our implementations team to reach out regarding Kolibri Data Portal.

Regards,
Blaine

8

So can I get an account created so I can continue with my systems testing and build out?

9

@coffde we are currently providing access to KDP to a few pilot organizations on a contractual basis, and ultimately plan to offer this as a paid offering, depending on project scope and reporting needs. We will let the community know once we have opened it up for public use, but at the moment are not offering public accounts. Apologies for the confusion as I know it’s referenced in the Kolibri UI!

In the meantime, it would be helpful to know what kinds of data you typically look to collect as we plan for future development.