Good day, Please help us with the below issues we are experiencing with Kolibri Studio please:
Operating System (e.g. Windows, MacOS, Linux): Windows, MacOS, Linux
Browser (e.g. Chrome, Firefox, Safari): Chrome
Channel (Name of the channel you were working on): School In A Box
Description of problem:
We are having big issues with:
- Exercises disappearing, a few coming back thankfully but mostly not.
- The order of files completely changing when logging back in.
- Copyright and details not saving.
- Very long delays in uploading even small PDF files.
- Error sign showing that the details are incomplete even though everything has been filled out.
I have asked content writers to:
- Check their trash to see if files have moved there by mistake. It never has.
- Make sure that the saving wheel has completed before they press finish. This has not helped.
Looking forward hearing from you soon. Thank you.