We are using the RACHEL server (smart box) in our school in South Sudan. We have successfully set up a facility on Kolibri and created our curriculum. It is all working well. Our goal now is to install Kolibri locally on two laptops and import the facility we set up originally on RACHEL. We will then send the two computers with two students who are temporarily moving to a different city so they can continue to progress in their own schoolwork while not at the school.
I have already downloaded and installed Kolibri on the laptop, but I am getting stuck in the initial setup. When attempting to import our facility, it says in the setup guide “Any device that has Kolibri running in the local network should appear in the Select network address window.” However, although the laptop is connected to RACHEL via the internet, it never “appears” automatically like it should:
I then try manually entering RACHEL’s IP address I found from clicking on RACHEL’s WiFi on the local computer as follows:
I am then allowed to click on this network and continue:
But in the last step, no facility show up for me to select and enter admin credentials (even though our facility is on RACHEL):
The user guide and troubleshooting document only say “Select facility” with no other information on what to try if no facilities show up. This makes me think my error is somewhere in the previous step (selecting the RACHEL network), since if it were truly connected to RACHEL, our facility would presumably be showing up automatically. Perhaps I am entering the incorrect IP address for RACHEL, or perhaps I need to be connected to RACHEL some other way than through a WiFi connection, or perhaps I have misunderstood some other requirement for this step.
Could you advise on how to get past this road block in setting up Kolibri? I have tried my own troubleshooting techniques and the tips on your website, but I think I have reached the end of what I know to try.