I have an account with Kolibri studio with email but forgot password. When I click link for Forgot password and put in this email I don’t get a link to reset password. Any ideas?
-marc
Hi Marc,
The account associated with that email isn’t activated. When the account was created, an email should have been received with a link to activate the account. Please check your spam for this email.
Regards,
Blaine
I did get that email and when I clicked on the link I got a server error. Can you resend?
Here’s the email:
Here is your activation link for Kolibri Studio:
And error message was:
Server Error (500)
Hi,
It isn’t appropriate to share your private activation links or email addresses on this public forum, so please do not post them here.
The associated account was deleted. There are two options for moving forward:
- Follow the instructions that were emailed when you completed the ‘Forgot your password’ process, or
- Create a new account with a different email address
Kind regards,
Blaine
Thank you for the help.
Marc
Marc Hauser, PhD
International Children’s Aid Network | E**:** info@intchildaidnet.org| | W: www.i-can.org
