Disable memory saver or sleeping tabs browser feature for Kolibri Studio

[blaine]

Hello Kolibri Studio users,

The Learning Equality software development team has reason to believe that a new browser feature, which puts inactive tabs in a suspended state, is interfering with Studio’s mechanism for syncing channel changes to the Studio servers. As a result, this may lead to loss of changes.

This affects most Chromium-based browsers. Those browsers and their individual features are:

• Google Chrome - ‘Memory saver’
• Microsoft Edge - ‘Sleeping tabs’
• Brave Browser - ‘Memory saver’

We’re planning updates to address this without the need for an exclusion. Until those updates are released, we suggest you add an exclusion for https://studio.learningequality.org in your browser to always keep Studio tabs active.

How to add the exclusion to keep Studio active:

• Google Chrome - instructions
• Brave - same as Google Chrome
• Microsoft Edge - copy and paste edge://settings/system?search=sleep to your address bar and click ‘Add’ under ‘Never put these sites to sleep’

Regards,
The Learning Equality Team

[vahidm]

@blaine

https://studio.learningequality.org

In Chrome, this is what the steps look like:

1. select the three dots
   

   

2. Select Settings
   

3. Select Performance
   

   

4. In Memory Saver, click on Add
   

   

5. copy

https://studio.learningequality.org

and click on Add