Description of problem:
Hi Learning Equality team, I’m having some challenges with Kolibri Studio. When I open up some of my channels, all the content in the channel displays a copying icon on the side which never disappears. I am unable to move, edit or delete the content in these channels. I have not edited or published these channels for several months, so I assume it could be due to some upgrades and patches that were applied to Studio. It appears that the source channel for most of the content I have been sourcing - Khan Academy English (ID: 1ceff53605e55bef987d88e0908658c5) does not exist anymore. Could this be the cause of the error?
Kindly look at the screenshot below:
Kolibri Studio is a complex web application that synchronizes changes to channel content and structure from your browser, to the Studio servers. If the synchronization does not successfully complete, then those changes could be lost. From looking at the channel changes on Studio’s servers, it would seem the copy operations never synced successfully.
In order to clear the content that is stuck copying indefinitely, I suggest signing out of Studio and back in. Unfortunately, you’ll have to re-copy the resources if you intended that.
I can also assure you that the Khan Academy English channel (ID: 1ceff53605e55bef987d88e0908658c5) does still exist. May I ask where you noticed and believed it was missing? Are you using the ‘Import from channels’ feature and searching for content?
Hi Blaine,
Thank you for your prompt response. I have about 24 channels which are sourcing content from the old Khan academy channel and it may be tedious to retrieve all of the content items to recreate the channels using the new Khan Academy channels.
Is there no other solution to avoid the recreation process?
I understand that the content IDs may remain the same even when a content node has moved between channels.
Any assistance would be appreciated
Regards,
Kapya
