# Upload Issues in Studio

**URL:** <https://community.learningequality.org/t/upload-issues-in-studio/4051>\
**Category:** Studio\
**Created:** [September 20, 2026, 8:20pm UTC](https://community.learningequality.org/t/upload-issues-in-studio/4051 "2026-09-20T20:20:37Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![pushpa](https://avatars.discourse-cdn.com/v4/letter/p/9de0a6/32.png) [@pushpa](https://community.learningequality.org/u/pushpa)\
**Post date:** [September 20, 2026, 8:20pm UTC](https://community.learningequality.org/t/upload-issues-in-studio/4051/1 "2026-09-20T20:20:37Z")

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Operating System (e.g. Windows, MacOS, Linux): Mac

Browser (e.g. Chrome, Firefox, Safari): Chrome safari

Channel (Name of the channel you were working on): YUMI Lainim Level 1

Description of problem:

Kolibri Studio file uploads have stopped working today. I have 19.5 GB free storage. I previously uploaded videos successfully to the same channel. Now when I select or drag an MP4 into the uploader, nothing happens at all. I have tested Safari and Chrome, including small files, with the same result. Is there currently an issue with Studio uploads?

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [September 20, 2026, 8:44pm UTC](https://community.learningequality.org/t/upload-issues-in-studio/4051/2 "2026-09-20T20:44:09Z")

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Hi @pushpa,

Sorry to hear you are having issues here. I am not immediately replicating the issues you are seeing - if you are able to open the developer console and look for any output there that might shed more light that would help.

I am also not immediately discovering your channel in a search - could you use the direct messaging feature of this site to share the id with me?

Kind Regards,

Richard

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**Author:** ![pushpa](https://avatars.discourse-cdn.com/v4/letter/p/9de0a6/32.png) [@pushpa](https://community.learningequality.org/u/pushpa)\
**Post date:** [September 21, 2026, 10:12pm UTC](https://community.learningequality.org/t/upload-issues-in-studio/4051/3 "2026-09-21T22:12:55Z")

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Hi @richard ,

I have sent you the error screenshot and the channel code separately, can you please have a look as we are unable to upload anything.

Any response/ help is much appreciated.

Kind regards,

Pushpa

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [September 22, 2026, 12:11am UTC](https://community.learningequality.org/t/upload-issues-in-studio/4051/4 "2026-09-22T00:11:11Z")

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Hi @pushpa,

We’re deploying a fix for this issue - apologies for the inconvenience. It should be available shortly!

Kind Regards,

Richard

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**Author:** ![pushpa](https://avatars.discourse-cdn.com/v4/letter/p/9de0a6/32.png) [@pushpa](https://community.learningequality.org/u/pushpa)\
**Post date:** [September 22, 2026, 12:12am UTC](https://community.learningequality.org/t/upload-issues-in-studio/4051/5 "2026-09-22T00:12:09Z")

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Thanks for the swift response, Richard.

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [September 22, 2026, 12:12am UTC](https://community.learningequality.org/t/upload-issues-in-studio/4051/6 "2026-09-22T00:12:40Z")

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I think the fix should be live now, apologies again for the error.

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**Author:** ![pushpa](https://avatars.discourse-cdn.com/v4/letter/p/9de0a6/32.png) [@pushpa](https://community.learningequality.org/u/pushpa)\
**Post date:** [September 22, 2026, 12:15am UTC](https://community.learningequality.org/t/upload-issues-in-studio/4051/7 "2026-09-22T00:15:38Z")

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@richard ,

Thanks a ton! Its fixe now 🙂

Our community from Papua New Guinea says a big “Thank You” 🙂

Warm regards & Gratitude,

Pushpa
