# Simulation videos of "PhET Interactive Simulations (en)" are not playing in my device

**URL:** <https://community.learningequality.org/t/simulation-videos-of-phet-interactive-simulations-en-are-not-playing-in-my-device/1082>\
**Category:** Kolibri\
**Tags:** videos\
**Created:** [March 19, 2019, 5:38am UTC](https://community.learningequality.org/t/simulation-videos-of-phet-interactive-simulations-en-are-not-playing-in-my-device/1082 "2019-03-19T05:38:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![faizan591994](https://avatars.discourse-cdn.com/v4/letter/f/f19dbf/32.png) [@faizan591994](https://community.learningequality.org/u/faizan591994)\
**Post date:** [March 19, 2019, 5:38am UTC](https://community.learningequality.org/t/simulation-videos-of-phet-interactive-simulations-en-are-not-playing-in-my-device/1082/1 "2019-03-19T05:38:58Z")

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This is the information about my system:-

Version: 0.12.1  
OS: Linux-4.10.0-30-generic-x86\_64-with-Ubuntu-16.04-xenial  
Installer: pex  
Server: Kolibri internal server  
Database: /home/faizan/.kolibri/db.sqlite3  
Device name: faizan-sys  
Free disk space: 15 GB  
Server time: Tue Mar 19 2019 11:02:00 GMT+0530 (IST)  
Server timezone: Asia/Kolkata

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [March 19, 2019, 3:37pm UTC](https://community.learningequality.org/t/simulation-videos-of-phet-interactive-simulations-en-are-not-playing-in-my-device/1082/2 "2019-03-19T15:37:11Z")

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Hi @faizan591994 can you confirm that it is the videos for PhET that are causing the issue, and not the actual interactive simulations?

Would you be able to post a screenshot of what you are seeing when attempting to view them? Also, if you able to access the developer console in your web browser (pressing F12 in most browsers should show this) any errors (red text) on the console would be helpful for debugging.
