# \[RESOLVED\] Kolibri channel Publishing stuck

**URL:** <https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339>\
**Category:** Kolibri\
**Created:** [March 14, 2022, 10:33am UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339 "2022-03-14T10:33:42Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![William\_Motau](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/william_motau/32/1069_2.png) [@William\_Motau](https://community.learningequality.org/u/William_Motau)\
**Post date:** [March 14, 2022, 10:33am UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/1 "2022-03-14T10:33:43Z")

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Good day, I’ve been trying to publish a channel for about 2 hours now and it is just stuck on “publishing channel- 0%” and it does not move or cancel at all.

 ![20220314_121617](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/2X/0/0a9d91367d92f49eb8b89969dc8c3dd218a0e247.jpeg)  
 ![20220314_121612](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/2X/2/275475f3c32739ed2c1a2160944bfbc518165f69.jpeg)

## Technical details

This is happening on Kolibri 0.14.7  
running on linux ubuntu 20.4  
In google chrome  
please help. This is urgent, one of our clients has a competition tomorrow and they need the quizes to be uploaded by then

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**Author:** ![RadinaMatic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radinamatic/32/701_2.png) [@RadinaMatic](https://community.learningequality.org/u/RadinaMatic)\
**Post date:** [March 14, 2022, 1:11pm UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/2 "2022-03-14T13:11:43Z")

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Hi @William_Motau, we are sorry you are experiencing problems with publishing on Studio.

Could you share the channel token, so our developers can check why the publishing is not successful? Thank you.

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**Author:** ![William\_Motau](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/william_motau/32/1069_2.png) [@William\_Motau](https://community.learningequality.org/u/William_Motau)\
**Post date:** [March 14, 2022, 5:47pm UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/3 "2022-03-14T17:47:46Z")

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Hi @radina-matic, here is the channel token as requested: (edited by admins - unlisted channel)

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**Author:** ![RadinaMatic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radinamatic/32/701_2.png) [@RadinaMatic](https://community.learningequality.org/u/RadinaMatic)\
**Post date:** [March 14, 2022, 9:08pm UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/4 "2022-03-14T21:08:35Z")

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Thank you @William_Motau, issue forwarded to our dev team, we’ll post here any updates.

Since your channel is not public on Studio, we’ve edited your message. If you encounter similar issues, feel free to share the tokens with our team in the direct message instead of the public post.

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**Author:** ![William\_Motau](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/william_motau/32/1069_2.png) [@William\_Motau](https://community.learningequality.org/u/William_Motau)\
**Post date:** [March 15, 2022, 5:09pm UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/5 "2022-03-15T17:09:15Z")

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Good day @RadinaMatic, any update?

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**Author:** ![RadinaMatic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radinamatic/32/701_2.png) [@RadinaMatic](https://community.learningequality.org/u/RadinaMatic)\
**Post date:** [March 16, 2022, 11:16am UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/6 "2022-03-16T11:16:31Z")

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@William_Motau Channel should be published now, could you confirm that you are able to continue editing?

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**Author:** ![William](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/william/32/1930_2.png) [@William](https://community.learningequality.org/u/William)\
**Post date:** [March 17, 2022, 7:43am UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/7 "2022-03-17T07:43:16Z")

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Good day @RadinaMatic, it does publish thank you so much

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**Author:** ![William\_Motau](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/william_motau/32/1069_2.png) [@William\_Motau](https://community.learningequality.org/u/William_Motau)\
**Post date:** [March 24, 2022, 12:46pm UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/8 "2022-03-24T12:46:56Z")

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Hi @RadinaMatic would you be able to help with the following channels, i can’t publish from each of them (edited by admins - unlisted channels).

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**Author:** ![RadinaMatic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radinamatic/32/701_2.png) [@RadinaMatic](https://community.learningequality.org/u/RadinaMatic)\
**Post date:** [March 24, 2022, 12:58pm UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/9 "2022-03-24T12:58:49Z")

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@William_Motau I’ll pass the list of tokens to our dev team to check.

Feel free to share the tokens for unlisted (private) channels with our team in the direct message instead of the public post.

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**Author:** ![William](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/william/32/1930_2.png) [@William](https://community.learningequality.org/u/William)\
**Post date:** [March 29, 2022, 11:02am UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/10 "2022-03-29T11:02:17Z")

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Hi @RadinaMatic, any update??

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<div class="post-metadata">

**Author:** ![RadinaMatic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radinamatic/32/701_2.png) [@RadinaMatic](https://community.learningequality.org/u/RadinaMatic)\
**Post date:** [March 29, 2022, 8:52pm UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/11 "2022-03-29T20:52:09Z")

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@William_Motau Our dev team investigated and none of the 17 channels you posted the tokens for have any pending publishing processes that we could find. Some of them have no changes (channel cannot be published if there are no changes), and for several there are resources with some required metadata missing (for example the ‘Copyright holder’).

We recommend you review each channel and look for the error and warning icons, add the missing metadata, and try to publish again.

 ![errors](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/2X/1/1106268e3c0eb6e0aa75dd8ed406483d9d2ba96f.png)  
 ![copyright-holder-missing](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/2X/c/cdbca1b2042a1bc6bb38ec6148298f9a0f31cbea.png)

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<div class="post-metadata">

**Author:** ![William](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/william/32/1930_2.png) [@William](https://community.learningequality.org/u/William)\
**Post date:** [April 5, 2022, 5:54am UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/12 "2022-04-05T05:54:20Z")

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@RadinaMatic thank you so much, we’ll look into all the mentioned errors from our end

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<div class="post-metadata">

**Author:** ![William\_Motau](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/william_motau/32/1069_2.png) [@William\_Motau](https://community.learningequality.org/u/William_Motau)\
**Post date:** [May 26, 2022, 12:04pm UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/13 "2022-05-26T12:04:32Z")

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@RadinaMatic the channel publishing error keeps persisting, do you perhaps know what could be the cause for that?

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**Author:** ![blaine](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/blaine/32/479_2.png) [@blaine](https://community.learningequality.org/u/blaine)\
**Post date:** [May 26, 2022, 8:10pm UTC](https://community.learningequality.org/t/resolved-kolibri-channel-publishing-stuck/2339/14 "2022-05-26T20:10:39Z")

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Hi @William_Motau,

Kolibri Studio’s task processing, which handles publishing, was busy processing a backlog of tasks. Your channel should have successfully published now. If it’s still stuck let us know.

Regards,  
Blaine
