# \[RESOLVED\] Another kolibri server running **URL:** \ **Category:** Kolibri\ **Tags:** installation\ **Created:** [July 11, 2024, 4:34pm UTC](https://community.learningequality.org/t/resolved-another-kolibri-server-running/3144 "2024-07-11T16:34:58Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![cjackson](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/cjackson/32/240_2.png) [@cjackson](https://community.learningequality.org/u/cjackson)\ **Post date:** [July 11, 2024, 4:34pm UTC](https://community.learningequality.org/t/resolved-another-kolibri-server-running/3144/1 "2024-07-11T16:34:58Z")
If you have a specific technical inquiry, construct your post with the following: ## Summary After upgrading to v. 0.16.2, Kolibri will not launch. Journal reports there is another Kolibri server running. I stop that (don’t know why there is anyway). Still the kolibri.service fails to start. ## Technical details - 0.16.2 - RPi 400 - Any Here are the details from the terminal session I was running: ```auto **pi@kolibri-saaresalaam** : **~ $** systemctl status kolibri.service **●** kolibri.service - LSB: kolibri daemon, an offline education platform Loaded: loaded (/etc/init.d/kolibri; enabled; vendor preset: enabled) Active: **failed** (Result: exit-code) since Thu 2024-07-11 17:21:28 WAT; 3min 14s ago Process: 545 ExecStart=/etc/init.d/kolibri start **(code=exited, status=1/FAILURE)** CPU: 13.633s Jul 11 17:21:19 kolibri-saaresalaam kolibri[689]: INFO 2024-07-11 17:21:19,067 Running Kolibri with the following settings: kolibri.deployment.default.settings.base Jul 11 17:21:19 kolibri-saaresalaam kolibri[689]: INFO 2024-07-11 17:21:19,111 Configuring Redis: maxmemory-policy allkeys-lru Jul 11 17:21:19 kolibri-saaresalaam kolibri[689]: INFO 2024-07-11 17:21:19,115 Configuring Redis: maxmemory 397759693 Jul 11 17:21:21 kolibri-saaresalaam kolibri[689]: INFO 2024-07-11 17:21:21,681 Starting Kolibri 0.16.2 Jul 11 17:21:26 kolibri-saaresalaam kolibri[689]: ERROR 2024-07-11 17:21:26,740 There is another Kolibri server running. Please use `kolibri stop` and try again. Jul 11 17:21:28 kolibri-saaresalaam runuser[669]: pam_unix(runuser:session): session closed for user pi Jul 11 17:21:28 kolibri-saaresalaam systemd[1]: **kolibri.service: Control process exited, code=exited, status=1/FAILURE** Jul 11 17:21:28 kolibri-saaresalaam systemd[1]: **kolibri.service: Failed with result 'exit-code'.** Jul 11 17:21:28 kolibri-saaresalaam systemd[1]: **Failed to start LSB: kolibri daemon, an offline education platform.** Jul 11 17:21:28 kolibri-saaresalaam systemd[1]: **kolibri.service: Consumed 13.633s CPU time.** **pi@kolibri-saaresalaam** : **~ $** kolibrii stop -bash: kolibrii: command not found **pi@kolibri-saaresalaam** : **~ $** kolibri stop INFO 2024-07-11 17:29:01,091 Option DEBUG in section [Server] being overridden by environment variable KOLIBRI_DEBUG INFO 2024-07-11 17:29:01,097 Option DEBUG_LOG_DATABASE in section [Server] being overridden by environment variable KOLIBRI_DEBUG_LOG_DATABASE INFO 2024-07-11 17:29:02,624 Kolibri server has successfully been stopped. **pi@kolibri-saaresalaam** : **~ $** kolibri status Stopped (1) **pi@kolibri-saaresalaam** : **~ $** systemctl status kolibri.service **●** kolibri.service - LSB: kolibri daemon, an offline education platform Loaded: loaded (/etc/init.d/kolibri; enabled; vendor preset: enabled) Active: **failed** (Result: exit-code) since Thu 2024-07-11 17:21:28 WAT; 7min ago Process: 545 ExecStart=/etc/init.d/kolibri start **(code=exited, status=1/FAILURE)** CPU: 13.633s Jul 11 17:21:19 kolibri-saaresalaam kolibri[689]: INFO 2024-07-11 17:21:19,067 Running Kolibri with the following settings: kolibri.deployment.default.settings.base Jul 11 17:21:19 kolibri-saaresalaam kolibri[689]: INFO 2024-07-11 17:21:19,111 Configuring Redis: maxmemory-policy allkeys-lru Jul 11 17:21:19 kolibri-saaresalaam kolibri[689]: INFO 2024-07-11 17:21:19,115 Configuring Redis: maxmemory 397759693 Jul 11 17:21:21 kolibri-saaresalaam kolibri[689]: INFO 2024-07-11 17:21:21,681 Starting Kolibri 0.16.2 Jul 11 17:21:26 kolibri-saaresalaam kolibri[689]: ERROR 2024-07-11 17:21:26,740 There is another Kolibri server running. Please use `kolibri stop` and try again. Jul 11 17:21:28 kolibri-saaresalaam runuser[669]: pam_unix(runuser:session): session closed for user pi Jul 11 17:21:28 kolibri-saaresalaam systemd[1]: **kolibri.service: Control process exited, code=exited, status=1/FAILURE** Jul 11 17:21:28 kolibri-saaresalaam systemd[1]: **kolibri.service: Failed with result 'exit-code'.** Jul 11 17:21:28 kolibri-saaresalaam systemd[1]: **Failed to start LSB: kolibri daemon, an offline education platform.** Jul 11 17:21:28 kolibri-saaresalaam systemd[1]: **kolibri.service: Consumed 13.633s CPU time.** **pi@kolibri-saaresalaam** : **~ $** sudo systemctl start kollibri.service Failed to start kollibri.service: Unit kollibri.service not found. **pi@kolibri-saaresalaam** : **~ $** sudo systemctl start kolibri.service Job for kolibri.service failed because the control process exited with error code. See "systemctl status kolibri.service" and "journalctl -xe" for details. **pi@kolibri-saaresalaam** : **~ $** journalctl -xe ░░ A start job for unit kolibri.service has begun execution. ░░ ░░ The job identifier is 2387. Jul 11 17:30:03 kolibri-saaresalaam runuser[2452]: pam_unix(runuser:session): session opened for user pi(uid=1000) by (uid=0) Jul 11 17:30:08 kolibri-saaresalaam kolibri[2453]: INFO 2024-07-11 17:30:08,756 Option DEBUG in section [Server] being overridden by environment variable KOLIBRI_DEB> Jul 11 17:30:08 kolibri-saaresalaam kolibri[2453]: INFO 2024-07-11 17:30:08,759 Option DEBUG_LOG_DATABASE in section [Server] being overridden by environment variabl> Jul 11 17:30:09 kolibri-saaresalaam kolibri[2453]: /usr/lib/python3/dist-packages/kolibri/dist/rest_framework/utils/serializer_helpers.py:107: SyntaxWarning: "is" with a> Jul 11 17:30:09 kolibri-saaresalaam kolibri[2453]: if value is None or value is '': Jul 11 17:30:10 kolibri-saaresalaam kolibri[2453]: INFO 2024-07-11 17:30:10,717 Running Kolibri with the following settings: kolibri.deployment.default.settings.base Jul 11 17:30:11 kolibri-saaresalaam kolibri[2453]: INFO 2024-07-11 17:30:11,783 Starting Kolibri 0.16.2 Jul 11 17:30:16 kolibri-saaresalaam kolibri[2453]: ERROR 2024-07-11 17:30:16,826 There is another Kolibri server running. Please use `kolibri stop` and try again. Jul 11 17:30:17 kolibri-saaresalaam runuser[2452]: pam_unix(runuser:session): session closed for user pi Jul 11 17:30:17 kolibri-saaresalaam systemd[1]: **kolibri.service: Control process exited, code=exited, status=1/FAILURE** ░░ Subject: Unit process exited ░░ Defined-By: systemd ░░ Support: https://www.debian.org/support ░░ ░░ An ExecStart= process belonging to unit kolibri.service has exited. ░░ ░░ The process' exit code is 'exited' and its exit status is 1. Jul 11 17:30:17 kolibri-saaresalaam systemd[1]: **kolibri.service: Failed with result 'exit-code'.** ░░ Subject: Unit failed ░░ Defined-By: systemd ░░ Support: https://www.debian.org/support ░░ ░░ The unit kolibri.service has entered the 'failed' state with result 'exit-code'. Jul 11 17:30:17 kolibri-saaresalaam systemd[1]: **Failed to start LSB: kolibri daemon, an offline education platform.** ░░ Subject: A start job for unit kolibri.service has failed ░░ Defined-By: systemd ░░ Support: https://www.debian.org/support ░░ ░░ A start job for unit kolibri.service has finished with a failure. ░░ ░░ The job identifier is 2387 and the job result is failed. Jul 11 17:30:17 kolibri-saaresalaam systemd[1]: **kolibri.service: Consumed 8.466s CPU time.** ░░ Subject: Resources consumed by unit runtime ░░ Defined-By: systemd ░░ Support: https://www.debian.org/support ░░ ░░ The unit kolibri.service completed and consumed the indicated resources. Jul 11 17:30:17 kolibri-saaresalaam sudo[2437]: pam_unix(sudo:session): session closed for user root ``` ---
**Author:** ![RadinaMatic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radinamatic/32/701_2.png) [@RadinaMatic](https://community.learningequality.org/u/RadinaMatic)\ **Post date:** [July 11, 2024, 5:30pm UTC](https://community.learningequality.org/t/resolved-another-kolibri-server-running/3144/2 "2024-07-11T17:30:46Z")
Hi @cjackson , we’re sorry you are experiencing these issues. I slightly retouched your post to apply the code formatting, to make it easier to review. Hoping @jredrejo will have a moment to look at this terminal output. ---
**Author:** ![cjackson](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/cjackson/32/240_2.png) [@cjackson](https://community.learningequality.org/u/cjackson)\ **Post date:** [July 11, 2024, 6:05pm UTC](https://community.learningequality.org/t/resolved-another-kolibri-server-running/3144/3 "2024-07-11T18:05:54Z")
Thank you @RadinaMatic! How do you do the code formatting? ---
**Author:** ![jredrejo](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/jredrejo/32/561_2.png) [@jredrejo](https://community.learningequality.org/u/jredrejo)\ **Post date:** [July 11, 2024, 6:51pm UTC](https://community.learningequality.org/t/resolved-another-kolibri-server-running/3144/4 "2024-07-11T18:51:55Z")
hi @cjackson could it be you were running kolibri-server on this machine too? If that’s the case, it would explain your problem, don’t do `systemctl start kolibri` just do `systemctl restart kolibri-server` If this is not the case, did you try restarting the server? a lock file might be remaining from a previous run and cheating the system to believe it’s still running. Rebooting is the easiest way to delete it. Regards José ---
**Author:** ![RadinaMatic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radinamatic/32/701_2.png) [@RadinaMatic](https://community.learningequality.org/u/RadinaMatic)\ **Post date:** [July 15, 2024, 3:10pm UTC](https://community.learningequality.org/t/resolved-another-kolibri-server-running/3144/5 "2024-07-15T15:10:35Z")
> [@cjackson](#): > > How do you do the code formatting? Hello, Chris! After you paste the code output in the post, you can manually type three backtics (```) above and below it, or select the full output and use the `Preformatted text` button (looks like ``) from the post toolbar. Shortcut for this feature is `Ctrl+e`. ---
**Author:** ![cjackson](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/cjackson/32/240_2.png) [@cjackson](https://community.learningequality.org/u/cjackson)\ **Post date:** [August 1, 2024, 8:19am UTC](https://community.learningequality.org/t/resolved-another-kolibri-server-running/3144/6 "2024-08-01T08:19:33Z")
@jredrejo : I should post this so that you and everyone knows that this was not a problem caused by the upgrade. It was an oversight by me. I discovered that my browser was automatically adding “HTTPS” rather than “HTTP” the the URL I have set up on our network here. That was the cause of not being able to access Kolibri. Problem sovled. ---
**Author:** ![cjackson](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/cjackson/32/240_2.png) [@cjackson](https://community.learningequality.org/u/cjackson)\ **Post date:** [August 1, 2024, 8:25am UTC](https://community.learningequality.org/t/resolved-another-kolibri-server-running/3144/7 "2024-08-01T08:25:56Z")
@RadinaMatic : Thank you for that explanation.