# Losing Content/Settings on Kolibri Ubuntu 16.04 Setup

**URL:** <https://community.learningequality.org/t/losing-content-settings-on-kolibri-ubuntu-16-04-setup/590>\
**Category:** Kolibri\
**Created:** [April 18, 2018, 11:47am UTC](https://community.learningequality.org/t/losing-content-settings-on-kolibri-ubuntu-16-04-setup/590 "2018-04-18T11:47:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![eliteschools](https://avatars.discourse-cdn.com/v4/letter/e/e47774/32.png) [@eliteschools](https://community.learningequality.org/u/eliteschools)\
**Post date:** [April 18, 2018, 11:47am UTC](https://community.learningequality.org/t/losing-content-settings-on-kolibri-ubuntu-16-04-setup/590/1 "2018-04-18T11:47:06Z")

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Dear all,  
I had a working installation of Kolibri this morning on Ubuntu 16.04 with users and classes already created, all i had left to do was to start importing content. My laptop ran out of charge but when I finally restarted it, going to http:localhost:8080 was a dead end (i guessed the web sever had stopped working;going to the ubuntu terminal and typing `kolibri status` confirmed this). On the terminal I typed `kolibri start` and on going to http:localhost:8080 instead of giving me a login screen it gave me a 3 step set up screen (asking for institution name, new user name, new user pass). This confused me as all i wanted was to get into my original account and continue where I had left off but when I finished the steps, I was in a brand new account and all my previous work was undone.

What could have happened? How can I prevent it happening in the future, undoing hours of good work? Where may I have gone wrong?

Thanks

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**Author:** ![radina-matic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radina-matic/32/9_2.png) [@radina-matic](https://community.learningequality.org/u/radina-matic)\
**Post date:** [April 18, 2018, 6:00pm UTC](https://community.learningequality.org/t/losing-content-settings-on-kolibri-ubuntu-16-04-setup/590/2 "2018-04-18T18:00:57Z")

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Hi @eliteschools!

What probably happened is when your laptop restarted after running out of charge, you logged in to the system/Ubuntu as a different user from the one you used to install and setup Kolibri. Could it be that you installed as admin, and now are logged in as another user or viceversa?

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**Author:** ![eliteschools](https://avatars.discourse-cdn.com/v4/letter/e/e47774/32.png) [@eliteschools](https://community.learningequality.org/u/eliteschools)\
**Post date:** [April 20, 2018, 11:03am UTC](https://community.learningequality.org/t/losing-content-settings-on-kolibri-ubuntu-16-04-setup/590/3 "2018-04-20T11:03:18Z")

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Hello @radina-matic thanks for the response. I see what you are saying but in this case its not the case, its a fresh install of ubuntu, I only have the one user registered, the admin.

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**Author:** ![radina-matic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radina-matic/32/9_2.png) [@radina-matic](https://community.learningequality.org/u/radina-matic)\
**Post date:** [April 20, 2018, 11:42am UTC](https://community.learningequality.org/t/losing-content-settings-on-kolibri-ubuntu-16-04-setup/590/4 "2018-04-20T11:42:30Z")

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@eliteschools Did you install Kolibri as a system service? It would have been offered as an option during the installation process…

Could you take a screenshot of the Device \> Info tab when you log into Kolibri now?

 ![Selection_104](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/1X/95430f3f5a79ff5f00efb60d228818f596707382.png)

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**Author:** ![eliteschools](https://avatars.discourse-cdn.com/v4/letter/e/e47774/32.png) [@eliteschools](https://community.learningequality.org/u/eliteschools)\
**Post date:** [April 20, 2018, 2:28pm UTC](https://community.learningequality.org/t/losing-content-settings-on-kolibri-ubuntu-16-04-setup/590/5 "2018-04-20T14:28:13Z")

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![image](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/1X/ed15d6770c60bdd89432d85eeca0869ee052eb96.png)

I cant recall whether installed as a system service or not, though i suspect it was…where can i check?
