# KA Lite - No option to download or delete videos after clicking video checkboxes

**URL:** <https://community.learningequality.org/t/ka-lite-no-option-to-download-or-delete-videos-after-clicking-video-checkboxes/687>\
**Category:** Support\
**Tags:** videos, download\
**Created:** [July 11, 2018, 8:51am UTC](https://community.learningequality.org/t/ka-lite-no-option-to-download-or-delete-videos-after-clicking-video-checkboxes/687 "2018-07-11T08:51:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Joseph\_Leopard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/joseph_leopard/32/190_2.png) [@Joseph\_Leopard](https://community.learningequality.org/u/Joseph_Leopard)\
**Post date:** [July 11, 2018, 8:51am UTC](https://community.learningequality.org/t/ka-lite-no-option-to-download-or-delete-videos-after-clicking-video-checkboxes/687/1 "2018-07-11T08:51:03Z")

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Hi there. I just upgraded to KA Lite 0.17.4 a few days ago.

I was downloading a few videos this morning. They got stuck several times, so each time I cancelled them and started them again. One video even downloaded partially and was added to the library, but gave a ‘corrupt file’ error message about halfway through. I deleted that one and started the download again.

After a few cancelled downloads, I no longer have the option of downloading or deleting videos, as shown below:

 ![KAScreenClip](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/1X/056db57e2346d203ca29d24d05ecd794794b8981.png)

I’ve tried stopping and starting the KA Lite server. I’ve done a full reboot of the system KA Lite is installed on. No change.

Our connection has been a bit up and down today, so that likely caused the download to get stuck. But even so, it’d be nice to try the downloads again once our connection stabilises.

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**Author:** ![Joseph\_Leopard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/joseph_leopard/32/190_2.png) [@Joseph\_Leopard](https://community.learningequality.org/u/Joseph_Leopard)\
**Post date:** [July 12, 2018, 9:24am UTC](https://community.learningequality.org/t/ka-lite-no-option-to-download-or-delete-videos-after-clicking-video-checkboxes/687/2 "2018-07-12T09:24:42Z")

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Corrected itself after about 5 hours. All seems good now.

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**Author:** ![laura](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/laura/32/69_2.png) [@laura](https://community.learningequality.org/u/laura)\
**Post date:** [July 12, 2018, 6:13pm UTC](https://community.learningequality.org/t/ka-lite-no-option-to-download-or-delete-videos-after-clicking-video-checkboxes/687/3 "2018-07-12T18:13:32Z")

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Hi Joseph,

Thanks for returning and sharing the update – glad to see it’s working now!

Best,  
Laura