# Is Kolibri Central server down?

**URL:** <https://community.learningequality.org/t/is-kolibri-central-server-down/482>\
**Category:** Kolibri\
**Tags:** content\
**Created:** [January 30, 2018, 6:17pm UTC](https://community.learningequality.org/t/is-kolibri-central-server-down/482 "2018-01-30T18:17:14Z")\
**Posts on this page:** 8\
**Page:** 2

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**Author:** ![lingyi](https://avatars.discourse-cdn.com/v4/letter/l/d2c977/32.png) [@lingyi](https://community.learningequality.org/u/lingyi)\
**Post date:** [February 6, 2018, 11:10pm UTC](https://community.learningequality.org/t/is-kolibri-central-server-down/482/21 "2018-02-06T23:10:15Z")

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Hi @clementine,

Is the kolibri directory `/home/pi/.local/lib/python3.5/site-packages/kolibri` empty now?  
If it’s not empty, what happens if you run `pip3 uninstall kolibri` again?

Thank you!

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**Author:** ![clementine](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@clementine](https://community.learningequality.org/u/clementine)\
**Post date:** [February 6, 2018, 11:16pm UTC](https://community.learningequality.org/t/is-kolibri-central-server-down/482/22 "2018-02-06T23:16:33Z")

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Not empty.

`ls /home/pi/.local/lib/python3.5/site-packages/kolibri`

> core dist locale plugins utils

`pip3 uninstall kolibri`

> Cannot uninstall requirement kolibri, not installed

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**Author:** ![lingyi](https://avatars.discourse-cdn.com/v4/letter/l/d2c977/32.png) [@lingyi](https://community.learningequality.org/u/lingyi)\
**Post date:** [February 7, 2018, 1:28am UTC](https://community.learningequality.org/t/is-kolibri-central-server-down/482/23 "2018-02-07T01:28:46Z")

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Hi @clementine,

I think it would be better if you can join our Slack channel so that not only me but also other developers from our team can help you on this problem. Do you mind giving me your email so we can send you an invitation to join our Slack channel? Thank you!

Regards,  
Lingyi

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**Author:** ![clementine](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@clementine](https://community.learningequality.org/u/clementine)\
**Post date:** [February 7, 2018, 10:31am UTC](https://community.learningequality.org/t/is-kolibri-central-server-down/482/24 "2018-02-07T10:31:30Z")

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Hi @lingyi

No problem, you can add me to the slack channel.

Best,  
Clementine

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**Author:** ![lingyi](https://avatars.discourse-cdn.com/v4/letter/l/d2c977/32.png) [@lingyi](https://community.learningequality.org/u/lingyi)\
**Post date:** [February 13, 2018, 6:28pm UTC](https://community.learningequality.org/t/is-kolibri-central-server-down/482/25 "2018-02-13T18:28:50Z")

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Hi @clementine,

I’m writing to following up on your issue. Does the issue still exist on your device? Please feel free to let us know.

Sincerely,  
Lingyi

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**Author:** ![clementine](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@clementine](https://community.learningequality.org/u/clementine)\
**Post date:** [February 14, 2018, 11:31am UTC](https://community.learningequality.org/t/is-kolibri-central-server-down/482/26 "2018-02-14T11:31:41Z")

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Hi @lingyi

Everything was fine with the install you did until today.  
I’m getting a new problem when starting Kolibri (see below):  
This has happened just after I downloaded a lot of content on the pi.  
Any idea of what to do?

`kolibri start`

> INFO Running Kolibri with the following settings: kolibri.deployment.default.settings.base  
> Traceback (most recent call last):  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/backends/utils.py”, line 64, in execute  
> return self.cursor.execute(sql, params)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/backends/sqlite3/base.py”, line 323, in execute  
> return Database.Cursor.execute(self, query, params)  
> sqlite3.DatabaseError: database disk image is malformed

> The above exception was the direct cause of the following exception:

> Traceback (most recent call last):  
> File “/usr/local/bin/kolibri”, line 11, in   
> sys.exit(main())  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/utils/cli.py”, line 569, in main  
> initialize(debug=debug)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/utils/cli.py”, line 146, in initialize  
> django.setup()  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/ **init**.py”, line 18, in setup  
> apps.populate(settings.INSTALLED\_APPS)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/apps/registry.py”, line 115, in populate  
> app\_config.ready()  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/morango/apps.py”, line 27, in ready  
> InstanceIDModel.get\_or\_create\_current\_instance()  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/morango/models.py”, line 107, in get\_or\_create\_current\_instance  
> “database”: DatabaseIDModel.get\_or\_create\_current\_database\_id(),  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/morango/models.py”, line 68, in get\_or\_create\_current\_database\_id  
> return cls.objects.get(current=True)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/models/manager.py”, line 122, in manager\_method  
> return getattr(self.get\_queryset(), name)(\*args, \*\*kwargs)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/models/query.py”, line 381, in get  
> num = len(clone)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/models/query.py”, line 240, in **len**  
> self.\_fetch\_all()  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/models/query.py”, line 1074, in \_fetch\_all  
> self.\_result\_cache = list(self.iterator())  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/models/query.py”, line 52, in **iter**  
> results = compiler.execute\_sql()  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/models/sql/compiler.py”, line 848, in execute\_sql  
> cursor.execute(sql, params)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/backends/utils.py”, line 64, in execute  
> return self.cursor.execute(sql, params)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/utils.py”, line 95, in **exit**  
> six.reraise(dj\_exc\_type, dj\_exc\_value, traceback)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/utils/six.py”, line 685, in reraise  
> raise value.with\_traceback(tb)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/backends/utils.py”, line 64, in execute  
> return self.cursor.execute(sql, params)  
> File “/usr/local/lib/python3.5/dist-packages/kolibri/dist/django/db/backends/sqlite3/base.py”, line 323, in execute  
> return Database.Cursor.execute(self, query, params)  
> django.db.utils.DatabaseError: database disk image is malformed

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<div class="post-metadata">

**Author:** ![lingyi](https://avatars.discourse-cdn.com/v4/letter/l/d2c977/32.png) [@lingyi](https://community.learningequality.org/u/lingyi)\
**Post date:** [February 14, 2018, 4:33pm UTC](https://community.learningequality.org/t/is-kolibri-central-server-down/482/27 "2018-02-14T16:33:05Z")

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Hi @clementine,

I’m sorry that another error occurs, and I’ve never seen this one before. Since I will be out for a week, I would suggest you ask this question on our Slack channel so other developers can help you.

Sincerely,  
Lingyi

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<div class="post-metadata">

**Author:** ![clementine](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@clementine](https://community.learningequality.org/u/clementine)\
**Post date:** [February 22, 2018, 3:02pm UTC](https://community.learningequality.org/t/is-kolibri-central-server-down/482/28 "2018-02-22T15:02:34Z")

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I’m moving the question to a new thread. Will then point it to the forum.

[Previous page](https://community.learningequality.org/t/is-kolibri-central-server-down/482.md?page=1)