# Is it possible to "Change Device Registration"?

**URL:** <https://community.learningequality.org/t/is-it-possible-to-change-device-registration/225>\
**Category:** KA Lite\
**Tags:** registration, deviceowner\
**Created:** [April 6, 2017, 5:53am UTC](https://community.learningequality.org/t/is-it-possible-to-change-device-registration/225 "2017-04-06T05:53:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![rifatbd](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@rifatbd](https://community.learningequality.org/u/rifatbd)\
**Post date:** [April 6, 2017, 5:53am UTC](https://community.learningequality.org/t/is-it-possible-to-change-device-registration/225/1 "2017-04-06T05:53:39Z")

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Hey there,  
Last month i registered a device with one click install  
but now i want to register it with an online account but dont want to lose the user data.  
I already have an account.  
Now is it possible to do it?  
I’m running the 0.17 version on a raspbian.

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**Author:** ![benjamin](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/benjamin/32/574_2.png) [@benjamin](https://community.learningequality.org/u/benjamin)\
**Post date:** [April 6, 2017, 11:30am UTC](https://community.learningequality.org/t/is-it-possible-to-change-device-registration/225/2 "2017-04-06T11:30:04Z")

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Hi @rifatbd,

I could try to investigate this, however it seems we may be experiencing some server issues on [https://hub.learningequality.org/](https://hub.learningequality.org/)

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**Author:** ![benjamin](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/benjamin/32/574_2.png) [@benjamin](https://community.learningequality.org/u/benjamin)\
**Post date:** [April 7, 2017, 1:14pm UTC](https://community.learningequality.org/t/is-it-possible-to-change-device-registration/225/3 "2017-04-07T13:14:46Z")

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Funny how this has already been reported almost 2 years ago as a feature request -\> [https://github.com/learningequality/ka-lite/issues/4179](https://github.com/learningequality/ka-lite/issues/4179)

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**Author:** ![benjamin](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/benjamin/32/574_2.png) [@benjamin](https://community.learningequality.org/u/benjamin)\
**Post date:** [April 7, 2017, 1:18pm UTC](https://community.learningequality.org/t/is-it-possible-to-change-device-registration/225/4 "2017-04-07T13:18:13Z")

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@rifatbd

Please go to [hub.learningequality.org](http://hub.learningequality.org) (now up again) and click Sign Up.

Then go to your installation and choose Manage -\> Facilities -\> Devices -\> (your device)

Copy the “Device ID” and send me a private message with your email + Device ID.

![](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/1X/18a492f953596db46a045d22dde777449ef7c4d6.png)

Best,  
Ben

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**Author:** ![benjamin](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/benjamin/32/574_2.png) [@benjamin](https://community.learningequality.org/u/benjamin)\
**Post date:** [April 7, 2017, 1:18pm UTC](https://community.learningequality.org/t/is-it-possible-to-change-device-registration/225/5 "2017-04-07T13:18:30Z")

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