# Got the following error in Kolibri today:

**URL:** <https://community.learningequality.org/t/got-the-following-error-in-kolibri-today/1570>\
**Category:** Kolibri\
**Created:** [June 12, 2020, 5:47pm UTC](https://community.learningequality.org/t/got-the-following-error-in-kolibri-today/1570 "2020-06-12T17:47:21Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![cjackson](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/cjackson/32/240_2.png) [@cjackson](https://community.learningequality.org/u/cjackson)\
**Post date:** [June 24, 2020, 9:54am UTC](https://community.learningequality.org/t/got-the-following-error-in-kolibri-today/1570/13 "2020-06-24T09:54:48Z")

</div>

@lingyi

I just checked following your instructions. The output of the status checks produce:

1. kolibri status: (1) stopped
2. sudo service kolibri status:  
**pi@raspberrypi** : **/usr/local/bin $** sudo service kolibri status

\*\*\*\*\* kolibri.service - LSB: kolibri daemon, an offline education platform

Loaded: loaded (/etc/init.d/kolibri; enabled; vendor preset: enabled)

Active: **failed** (Result: exit-code) since Tue 2020-06-23 13:54:24 WAT; 21h ago

Process: 716 ExecStart=/etc/init.d/kolibri start **(code=exited, status=1/FAILURE)**

Jun 23 13:54:22 raspberrypi kolibri[716]: File "/usr/lib/python3/dist-packages/kolibri/core/devicead

Jun 23 13:54:22 raspberrypi kolibri[716]: for line in db.connections[“default”].connection.iterdum

Jun 23 13:54:22 raspberrypi kolibri[716]: File “/usr/lib/python3.5/sqlite3/dump.py”, line 56, in \_it

Jun 23 13:54:22 raspberrypi kolibri[716]: for row in query\_res:

Jun 23 13:54:22 raspberrypi kolibri[716]: sqlite3.OperationalError: Could not decode to UTF-8 column ’

Jun 23 13:54:24 raspberrypi runuser[765]: pam\_unix(runuser:session): session closed for user pi

Jun 23 13:54:24 raspberrypi systemd[1]: **kolibri.service: Control process exited, code=exited status=1**

Jun 23 13:54:24 raspberrypi systemd[1]: **Failed to start LSB: kolibri daemon, an offline education plat**

Jun 23 13:54:24 raspberrypi systemd[1]: **kolibri.service: Unit entered failed state.**

Jun 23 13:54:24 raspberrypi systemd[1]: **kolibri.service: Failed with result ‘exit-code’.**

lines 1-15/15 (END)

1. sudo service kolibri-server status:  
pi@raspberrypi:/usr/local/bin $ sudo service kolibri-server status

- kolibri-server.service - A high performance web server setup for Kolibri  
Loaded: loaded (/lib/systemd/system/kolibri-server.service; enabled; vendor preset: enabled)  
Active: active (running) since Tue 2020-06-23 14:20:07 WAT; 20h ago  
Process: 1744 ExecStop=/etc/init.d/kolibri-server stop (code=exited, status=1/FAILURE)  
Process: 1786 ExecStart=/etc/init.d/kolibri-server start (code=exited, status=0/SUCCESS)  
Tasks: 3 (limit: 4915)  
CGroup: /system.slice/kolibri-server.service  
|- 1866 /usr/bin/uwsgi --ini /etc/kolibri/dist/uwsgi.ini --uid=pi --env=KOLIBRI\_HOME=/home/  
|-10623 /usr/bin/uwsgi --ini /etc/kolibri/dist/uwsgi.ini --uid=pi --env=KOLIBRI\_HOME=/home/  
`-10631 /usr/bin/uwsgi --ini /etc/kolibri/dist/uwsgi.ini --uid=pi --env=KOLIBRI\_HOME=/home/

Jun 23 14:20:51 raspberrypi kolibri-server[1786]: return \_process\_result(sub\_ctx.command.invoke(su  
Jun 23 14:20:51 raspberrypi kolibri-server[1786]: File "/usr/lib/python3/dist-packages/kolibri/utils  
Jun 23 14:20:51 raspberrypi kolibri-server[1786]: initialize()  
Jun 23 14:20:51 raspberrypi kolibri-server[1786]: File "/usr/lib/python3/dist-packages/kolibri/utils  
Jun 23 14:20:51 raspberrypi kolibri-server[1786]: backup = dbbackup(version)  
Jun 23 14:20:51 raspberrypi kolibri-server[1786]: File "/usr/lib/python3/dist-packages/kolibri/core/  
Jun 23 14:20:51 raspberrypi kolibri-server[1786]: for line in db.connections[“default”].connection  
lines 1-18

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