# Error message when installing k-lite

**URL:** <https://community.learningequality.org/t/error-message-when-installing-k-lite/472>\
**Category:** Support\
**Created:** [January 25, 2018, 9:33am UTC](https://community.learningequality.org/t/error-message-when-installing-k-lite/472 "2018-01-25T09:33:49Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![laura](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/laura/32/69_2.png) [@laura](https://community.learningequality.org/u/laura)\
**Post date:** [January 30, 2018, 10:26pm UTC](https://community.learningequality.org/t/error-message-when-installing-k-lite/472/2 "2018-01-30T22:26:53Z")

</div>

Hi Onoja,

It looks like you have an existing thread open on that current issue, so I’ll ask you to re-direct any follow-up questions onto that thread to keep the thread history consolidated. The original thread can be found here: [Video download produces blank videos](http://community.learningequality.org/t/video-download-produces-blank-videos/395/4)

Thank you!

---

_[View the full topic](https://community.learningequality.org/t/error-message-when-installing-k-lite/472)._