# CK 12 Interactives not working on kolibri online **URL:** \ **Category:** Support\ **Created:** [June 3, 2024, 1:44pm UTC](https://community.learningequality.org/t/ck-12-interactives-not-working-on-kolibri-online/3093 "2024-06-03T13:44:13Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Masomotele](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/masomotele/32/1363_2.png) [@Masomotele](https://community.learningequality.org/u/Masomotele)\ **Post date:** [June 3, 2024, 1:44pm UTC](https://community.learningequality.org/t/ck-12-interactives-not-working-on-kolibri-online/3093/1 "2024-06-03T13:44:13Z")
Good evening from Kenya. My online kolibri runs very well apart from CK12 Interactives that have used to play on clients devices. They However run very well from the host PC. What could be the problem ---
**Author:** ![RadinaMatic](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/radinamatic/32/701_2.png) [@RadinaMatic](https://community.learningequality.org/u/RadinaMatic)\ **Post date:** [June 3, 2024, 2:22pm UTC](https://community.learningequality.org/t/ck-12-interactives-not-working-on-kolibri-online/3093/2 "2024-06-03T14:22:40Z")
Hello @Masomotele! We are happy that your online Kolibri is running well, and sorry that you are experiencing issues with the CK12 _interactives_. Could you follow these [previously outlined steps](https://community.learningequality.org/t/did-some-troubleshooting-on-the-ck12-and-the-interactives-play-with-windows-and-not-ubuntu-20-04/2666/6) to send us the screenshot of potential errors? ---
**Author:** ![Masomotele](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/masomotele/32/1363_2.png) [@Masomotele](https://community.learningequality.org/u/Masomotele)\ **Post date:** [June 6, 2024, 2:41am UTC](https://community.learningequality.org/t/ck-12-interactives-not-working-on-kolibri-online/3093/3 "2024-06-06T02:41:16Z")
When I open a CK 12 Interactive it comes up blank on my phone