# After the Kolibri update, all existing content now has an exclamation point and I am not able to publish

**URL:** <https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864>\
**Category:** Support\
**Tags:** content\
**Created:** [January 20, 2021, 8:40pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864 "2021-01-20T20:40:14Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![jon2v](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@jon2v](https://community.learningequality.org/u/jon2v)\
**Post date:** [January 20, 2021, 8:40pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/1 "2021-01-20T20:40:14Z")

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I am not able to publish any content after the Kolibri update was implemented and all current topics and files either have a red or yellow exclamation point. The red exclamation point states incomplete and the yellow states resources are incomplete. What needs to be done to correct them?

 ![Kolibri Errors](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/1X/fa0af1ea9dcc71262a01d2a7266b903be1e65c56.gif)

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [January 20, 2021, 9:04pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/2 "2021-01-20T21:04:06Z")

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Hi @jon2v,

Apologies, we have identified the issue here, and are working to rectify it. We are very sure there’s been no data loss, but we are working to correct the mislabelling of items as invalid when they actually are valid!

Will update you as soon as we have finished rectifying the item labelling.

Kind Regards,  
Richard

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**Author:** ![jon2v](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@jon2v](https://community.learningequality.org/u/jon2v)\
**Post date:** [January 20, 2021, 9:14pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/3 "2021-01-20T21:14:07Z")

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Thank you!

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [January 22, 2021, 1:23am UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/4 "2021-01-22T01:23:56Z")

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Hi @jon2v ,

We have made some fixes and think that the incorrect ‘incompleteness’ annotation should be fixed. Could you check your channel and see whether it has resolved all the issues you are seeing?

One other thing that we are noticing is that we have flagged content that is actually ‘incomplete’, but historical content may have been missing the required fields. If this is affecting you, we can look at ensuring that this doesn’t disrupt channel publishing for you.

Kind Regards,  
Richard

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**Author:** ![jon2v](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@jon2v](https://community.learningequality.org/u/jon2v)\
**Post date:** [January 22, 2021, 3:40pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/5 "2021-01-22T15:40:20Z")

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I still see everything with exclamation marks on them. Can you help me determine what resources are required? I was told by the person who actually manages the content that all I needed to do was set the License to Public Domain. I am actually the site tech who is helping with publishing the content and we have a huge project waiting on getting these videos and PDFs published.

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [January 22, 2021, 3:47pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/6 "2021-01-22T15:47:21Z")

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Hi @jon2v,

Apologies for the blockers to your work - could you share with me in a direct message on here the name or id of the channel and the name of the email address of one of the editors of the channel? I can take a closer look to see what the blocker is.

Kind Regards,  
Richard

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**Author:** ![jon2v](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@jon2v](https://community.learningequality.org/u/jon2v)\
**Post date:** [January 22, 2021, 4:06pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/7 "2021-01-22T16:06:14Z")

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Absolutely. I’ve included all three channels below. Some of the topics does not have content therefore causing an issue but it’s the ones with content that I’m concerned about. We need to publish them so I can start downloading the content to over 100 SecureBooks by the end of the month.

Email address: [leel@issaquah.wednet.edu](mailto:leel@issaquah.wednet.edu)

Channel Name: Echo\_Glen\_Guided\_English

Channel Token: nosit-vihos

Channel Name: Echo\_Glen\_Guided\_Math

Channel Token: vinor-ruroh

Channel Name: Echo\_Glen\_Guided\_Studies

Channel Token: rolif-mavih

I appreciate your assistance.

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [January 22, 2021, 10:07pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/8 "2021-01-22T22:07:44Z")

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Hi @jon2v,

The channels should be publishable now - noting that in the frontend it may mark the resource as incomplete again if you edit it the details, as license information is missing.

Kind Regards,  
Richard

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**Author:** ![jon2v](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@jon2v](https://community.learningequality.org/u/jon2v)\
**Post date:** [February 4, 2021, 6:53pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/9 "2021-02-04T18:53:59Z")

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Just following up on this. I am still seeing the same issue even though the license information is there. Could someone please help walk me through what is needed to get the resources to accept the data? I’ve even tried removing the videos and re-adding them to see if that would help but they still show up with the yellow triangle exclamation. This is happening on the following channels:

Channel Name: Echo\_Glen\_English

Channel Token: nosit-vihos

Channel Name: Echo\_Glen\_Math

Channel Token: vinor-ruroh

Channel Name: Echo\_Glen\_Guided\_Studies

Channel Token: rolif-mavih

Also, after publishing the data for the Echo\_Glen\_Guided\_Studies channel I am not able to get the updates to transfer to the Rachel server as it is showing no data to transfer for the next version. This is telling me the videos are not being published as expected.

Thanks.

 ![image001.png](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/1X/190f61a97d97b86ec9704ece769c6760691f7e87.png)

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**Author:** ![Michaela\_Robosova](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/michaela_robosova/32/642_2.png) [@Michaela\_Robosova](https://community.learningequality.org/u/Michaela_Robosova)\
**Post date:** [February 5, 2021, 10:18am UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/10 "2021-02-05T10:18:40Z")

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Hello @jon2v,

Apologies one more time. We’ve located another issue related to the problems you’ve reported and are investigating it. Thank you for your patience and reports.

Warm regards,  
Michaela

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [February 6, 2021, 12:14am UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/11 "2021-02-06T00:14:44Z")

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Hi @jon2v,

We’ve made some additional updates that we hope will resolve some of the issues you are seeing here.

We think the issues should be resolved - but it’s possible there may still be some erroneous flagging in the Echo\_Glen\_English channel at the moment. We’ll keep investigating and update. If any of the issues are resolved, please do let us know.

Kind Regards,  
Richard

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<div class="post-metadata">

**Author:** ![jon2v](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@jon2v](https://community.learningequality.org/u/jon2v)\
**Post date:** [February 8, 2021, 6:31pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/12 "2021-02-08T18:31:00Z")

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Thank you so much for resolving the issue. I was able to see all the topics and data with no resource warnings and successfully published the data with existing and newly added content.

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**Author:** ![richard](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/richard/32/10_2.png) [@richard](https://community.learningequality.org/u/richard)\
**Post date:** [February 8, 2021, 6:34pm UTC](https://community.learningequality.org/t/after-the-kolibri-update-all-existing-content-now-has-an-exclamation-point-and-i-am-not-able-to-publish/1864/13 "2021-02-08T18:34:46Z")

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Hi @jon2v,

Glad to hear that it resolved all of your issues!

Kind Regards,  
Richard
