# 0.13 Generating data on session logs takes so long - Doesn't seem to finish

**URL:** https://community.learningequality.org/t/0-13-generating-data-on-session-logs-takes-so-long-doesnt-seem-to-finish/1387
**Category:** Kolibri
**Created:** [January 28, 2020, 3:43pm UTC](https://community.learningequality.org/t/0-13-generating-data-on-session-logs-takes-so-long-doesnt-seem-to-finish/1387 "2020-01-28T15:43:40Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![maxwellfundi](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/maxwellfundi/32/227_2.png) [@maxwellfundi](https://community.learningequality.org/u/maxwellfundi)
#### Post date: [January 28, 2020, 3:43pm UTC](https://community.learningequality.org/t/0-13-generating-data-on-session-logs-takes-so-long-doesnt-seem-to-finish/1387/1 "2020-01-28T15:43:40Z")

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Hello Team,

I upgraded my Kolibri by running the latest version, it has been working well and I absolutely love the new features. We have been using Kolibri with a new course and it has been keeping well.  
However, I tried generating the sessions logs, and it has been more than a week now Kolibri trying to generate the logs.  
I have tried, shutting down Kolibri, restarting my machine, but even after all this, it does not stop the generating process, I cant stop so it has been ongoing.

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/learneq/original/1X/c22f1e1d21a1d875b63d02b16cd9e91f334c8fd9.png)

@jonathan @laura Is this a known problem? How can i get this data in other ways? Command line maybe?

Regards,  
Maxwell Fundi

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### Author: ![laura](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/laura/32/69_2.png) [@laura](https://community.learningequality.org/u/laura)
#### Post date: [January 28, 2020, 9:49pm UTC](https://community.learningequality.org/t/0-13-generating-data-on-session-logs-takes-so-long-doesnt-seem-to-finish/1387/2 "2020-01-28T21:49:42Z")

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Hi Maxwell,

Thanks for reporting this – it’s not an issue we’ve seen yet. Can you try the following commands:

`kolibri manage exportlogs --log-type summary`  
`kolibri manage exportlogs --log-type session`

These commands will help if the issue is in the UI. If it’s not, we’ll need a copy of your database to look for the error.

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### Author: ![maxwellfundi](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/maxwellfundi/32/227_2.png) [@maxwellfundi](https://community.learningequality.org/u/maxwellfundi)
#### Post date: [February 6, 2020, 1:18pm UTC](https://community.learningequality.org/t/0-13-generating-data-on-session-logs-takes-so-long-doesnt-seem-to-finish/1387/3 "2020-02-06T13:18:05Z")

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Hello @laura I am very happy to report that the data was successfully exported from the command line.  
Probably there is a slight issue with the front end in an ending loop.

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### Author: ![devon](https://yyz1.discourse-cdn.com/flex035/user_avatar/community.learningequality.org/devon/32/481_2.png) [@devon](https://community.learningequality.org/u/devon)
#### Post date: [February 18, 2020, 8:45pm UTC](https://community.learningequality.org/t/0-13-generating-data-on-session-logs-takes-so-long-doesnt-seem-to-finish/1387/4 "2020-02-18T20:45:09Z")

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Hi @maxwellfundi - we were hoping you could help us reproduce this problem with the UI.

I filed an issue here: [https://github.com/learningequality/kolibri/issues/6582](https://github.com/learningequality/kolibri/issues/6582)

Any additional information would be helpful if you’re still able to reproduce. For example:

- version of Kolibri and server OS
- server or client logs with errors

thank you!  
Devon