# Support **URL:** https://community.learningequality.org/c/support/11.md?page=3 [Latest](https://community.learningequality.org/latest.md) · [Categories](https://community.learningequality.org/categories.md) · [Tags](https://community.learningequality.org/tags.md) **Page:** 4 --- ## [Trouble installing kolibri on Windows missing pip.exe](https://community.learningequality.org/t/trouble-installing-kolibri-on-windows-missing-pip-exe/3612)
**Author:** [@Adehess](https://community.learningequality.org/u/Adehess)\ **Replies:** 7\ **Last updated:** [April 7, 2025, 3:57pm UTC](https://community.learningequality.org/t/trouble-installing-kolibri-on-windows-missing-pip-exe/3612 "2025-04-07T15:57:34Z")
Hi, I looked a bit in the forum for a similar issue, but didn’t find anything similar, hope I looked enough, please excuse me on the contrary. I started a pretty normal installation of Kolibri for windows but during the… --- ## [Error: pip file not exists in kolibri setup locally](https://community.learningequality.org/t/error-pip-file-not-exists-in-kolibri-setup-locally/3572)
**Author:** [@Mamatha\_Bandi](https://community.learningequality.org/u/Mamatha_Bandi)\ **Replies:** 2\ **Last updated:** [March 31, 2025, 2:22pm UTC](https://community.learningequality.org/t/error-pip-file-not-exists-in-kolibri-setup-locally/3572 "2025-03-31T14:22:55Z")
Error pip.exe file is not found Hi everyone, I faced a issue during set up kolibri on my laptop, pip.exe file not found. pip.exe file exists in my folder but again showing this error message, will you please anyone sugg… --- ## [Interest in GSoC 2025 in project HTML5 Article Renderer](https://community.learningequality.org/t/interest-in-gsoc-2025-in-project-html5-article-renderer/3705)
**Author:** [@BHASKAR\_JOSHI](https://community.learningequality.org/u/BHASKAR_JOSHI)\ **Replies:** 0\ **Last updated:** [March 31, 2025, 12:26am UTC](https://community.learningequality.org/t/interest-in-gsoc-2025-in-project-html5-article-renderer/3705 "2025-03-31T00:26:47Z")
Hi Community, My name is Bhaskar Joshi, and I am a Computer Science undergraduate from IIIT Hyderabad, India. I am reaching out to express my interest in GSoC 2025 application on “Implement a prototype of a Rich Text Ed… --- ## [Change name of Wi-Fi](https://community.learningequality.org/t/change-name-of-wi-fi/1886)
**Author:** [@anruiz93](https://community.learningequality.org/u/anruiz93)\ **Replies:** 3\ **Last updated:** [March 30, 2025, 8:58am UTC](https://community.learningequality.org/t/change-name-of-wi-fi/1886 "2025-03-30T08:58:33Z")
Hello, LE community! Once again I ask for your help :slight\_smile: I would like to change the name of the wi-fi of the Kolibri server. I am running the server on a RaspberryPi 4. Technical details Kolibri version 0.1… --- ## [I haven't received a single reaction to the proposal regarding GSoC](https://community.learningequality.org/t/i-havent-received-a-single-reaction-to-the-proposal-regarding-gsoc/3692)
**Author:** [@krishnoit](https://community.learningequality.org/u/krishnoit)\ **Replies:** 2\ **Last updated:** [March 23, 2025, 6:32am UTC](https://community.learningequality.org/t/i-havent-received-a-single-reaction-to-the-proposal-regarding-gsoc/3692 "2025-03-23T06:32:47Z")
I submitted my proposal two days ago and also emailed it while mentioning the mentors in the Slack group. However, I haven’t received any response or acknowledgment. I understand that a large number of proposals are bei… --- ## [Follow-Up on Slack Request and GSOC 2025 Interest in Kolibri Studio](https://community.learningequality.org/t/follow-up-on-slack-request-and-gsoc-2025-interest-in-kolibri-studio/3691)
**Author:** [@Nishanth\_Reddy](https://community.learningequality.org/u/Nishanth_Reddy)\ **Replies:** 1\ **Last updated:** [March 21, 2025, 4:23pm UTC](https://community.learningequality.org/t/follow-up-on-slack-request-and-gsoc-2025-interest-in-kolibri-studio/3691 "2025-03-21T16:23:55Z")
I hope this message finds you well. I’m writing to follow up on a request I sent to join your Slack group on February 4th. I haven’t received a response yet and wanted to kindly bring it to your attention, as I’m eager … --- ## [Kolibri Not Detecting External Storage](https://community.learningequality.org/t/kolibri-not-detecting-external-storage/3681)
**Author:** [@Hadeel-sawah98](https://community.learningequality.org/u/Hadeel-sawah98)\ **Replies:** 1\ **Last updated:** [March 18, 2025, 2:51pm UTC](https://community.learningequality.org/t/kolibri-not-detecting-external-storage/3681 "2025-03-18T14:51:33Z")
Hi everyone, I’m currently facing an issue with Kolibri where it’s not detecting external storage (SD card or USB drive). I’ve tried different storage devices and checked the permissions, but the problem persists. I’m … --- ## [Guidance required GSoC 2025 contributor](https://community.learningequality.org/t/guidance-required-gsoc-2025-contributor/3673)
**Author:** [@shubhamachary56821](https://community.learningequality.org/u/shubhamachary56821)\ **Replies:** 0\ **Last updated:** [March 16, 2025, 4:45am UTC](https://community.learningequality.org/t/guidance-required-gsoc-2025-contributor/3673 "2025-03-16T04:45:33Z")
Hello Learning Equality Support Team I hope you all are doing well . I am M Shubham Achary, 2nd year Electronics and Telecommunication engg student, Got to know about your organization and your work and now I am eage… --- ## [Html5 contents not displaying in kolibri](https://community.learningequality.org/t/html5-contents-not-displaying-in-kolibri/3601)
**Author:** [@david\_ally](https://community.learningequality.org/u/david_ally)\ **Replies:** 19\ **Last updated:** [March 7, 2025, 3:05pm UTC](https://community.learningequality.org/t/html5-contents-not-displaying-in-kolibri/3601 "2025-03-07T15:05:11Z")
Hi Community, I prepared some learning contents in exelearning that I exported as .zip. I uploaded the contents to a channel on kolibri studio. On kolibri studio the contents displays fine with all the activities and a… --- ## [UI Alignment Issue in Kolibri Demo Site - "Learn" and "Learner" Sections](https://community.learningequality.org/t/ui-alignment-issue-in-kolibri-demo-site-learn-and-learner-sections/3641)
**Author:** [@Samatha](https://community.learningequality.org/u/Samatha)\ **Replies:** 0\ **Last updated:** [March 4, 2025, 10:04am UTC](https://community.learningequality.org/t/ui-alignment-issue-in-kolibri-demo-site-learn-and-learner-sections/3641 "2025-03-04T10:04:56Z")
Hello Kolibri Team, My name is Samatha Gajula, and I am planning to contribute to Kolibri through GSoC in the future. While navigating the Kolibri demo site, I came across a small form issue and UI alignment issue tha… --- ## [Update African Storybook channel?](https://community.learningequality.org/t/update-african-storybook-channel/3638)
**Author:** [@cjackson](https://community.learningequality.org/u/cjackson)\ **Replies:** 0\ **Last updated:** [March 3, 2025, 1:30pm UTC](https://community.learningequality.org/t/update-african-storybook-channel/3638 "2025-03-03T13:30:12Z")
We now have reached 101 books translated into Fulfulde Mbororoore published on the African Storybook site. Would it be possible to get the Kolibri Studio African Storybook channel updated so we can import them into our K… --- ## [Khan Academy data graph exercises not showing graphics, not responding to touch](https://community.learningequality.org/t/khan-academy-data-graph-exercises-not-showing-graphics-not-responding-to-touch/3637)
**Author:** [@cjackson](https://community.learningequality.org/u/cjackson)\ **Replies:** 0\ **Last updated:** [March 3, 2025, 12:11pm UTC](https://community.learningequality.org/t/khan-academy-data-graph-exercises-not-showing-graphics-not-responding-to-touch/3637 "2025-03-03T12:11:22Z")
In exercises in early math with interactive picture graphs, the graphic doesn’t show up on some exercises, and the interactive graph doesn’t respond to touch. As a result, the exercises cannot be completed. Example exer… --- ## [No content in "learn" tab when using Indonesian](https://community.learningequality.org/t/no-content-in-learn-tab-when-using-indonesian/464)
**Author:** [@elvey](https://community.learningequality.org/u/elvey)\ **Replies:** 2\ **Last updated:** [March 2, 2025, 6:57pm UTC](https://community.learningequality.org/t/no-content-in-learn-tab-when-using-indonesian/464 "2025-03-02T18:57:27Z")
I have a ka-lite installation with both the English and Indonesian content packs installed. However when I enable the Indonesian language the “learn” tab is empty. Does this mean that only the admin interface has been tr… --- ## [How to apply Kolibri in Indonesia](https://community.learningequality.org/t/how-to-apply-kolibri-in-indonesia/2760)
**Author:** [@Salota\_Atajawa](https://community.learningequality.org/u/Salota_Atajawa)\ **Replies:** 3\ **Last updated:** [March 2, 2025, 6:51pm UTC](https://community.learningequality.org/t/how-to-apply-kolibri-in-indonesia/2760 "2025-03-02T18:51:16Z")
Hi! I heard about Kolibri from friends, and I studied it on YouTube by watching a video that was uploaded. From that, I know a bit about Kolibri. I’m very interested in it and feel that Kolibri is fitting for applicati… --- ## [Videos iframe error](https://community.learningequality.org/t/videos-iframe-error/3624)
**Author:** [@Billy](https://community.learningequality.org/u/Billy)\ **Replies:** 1\ **Last updated:** [February 26, 2025, 3:30pm UTC](https://community.learningequality.org/t/videos-iframe-error/3624 "2025-02-26T15:30:06Z")
I need help. I’m trying to add an iframe of a video hosted on Kolibri Studio in an HTML5 file, but when I publish it, I get the following message: However, in Kolibri Studio’s preview mode, it works, and I can see th… --- ## [Where user generated data is stored (user accounts, progress, grades, etc)](https://community.learningequality.org/t/where-user-generated-data-is-stored-user-accounts-progress-grades-etc/3617)
**Author:** [@TeddyB](https://community.learningequality.org/u/TeddyB)\ **Replies:** 4\ **Last updated:** [February 20, 2025, 10:01pm UTC](https://community.learningequality.org/t/where-user-generated-data-is-stored-user-accounts-progress-grades-etc/3617 "2025-02-20T22:01:04Z")
Hello; I do development for a charity that sends re-purposed machines configured to behave as wireless access points and loaded with kolibri and other learning resources to underprivileged countries to empower classroom… --- ## [Request for Information on Community Calls](https://community.learningequality.org/t/request-for-information-on-community-calls/3615)
**Author:** [@Mamatha\_Bandi](https://community.learningequality.org/u/Mamatha_Bandi)\ **Replies:** 0\ **Last updated:** [February 16, 2025, 4:33pm UTC](https://community.learningequality.org/t/request-for-information-on-community-calls/3615 "2025-02-16T16:33:17Z")
Hi Everyone👋, I hope you’re doing well! Will you please provide details on whether there are any weekly or monthly community calls? If they are available, where are the links usually posted, and when is the next meetin… --- ## [Error en el almacenamiento de respuestas numéricas en kolibri Studio](https://community.learningequality.org/t/error-en-el-almacenamiento-de-respuestas-numericas-en-kolibri-studio/3609)
**Author:** [@Edtech](https://community.learningequality.org/u/Edtech)\ **Replies:** 1\ **Last updated:** [February 13, 2025, 6:12am UTC](https://community.learningequality.org/t/error-en-el-almacenamiento-de-respuestas-numericas-en-kolibri-studio/3609 "2025-02-13T06:12:12Z")
Hago una pregunta en Kolibri Studio mediante una entrada numérica; aunque el registro se guarda, la respuesta no permanece almacenada al volver a ingresar. --- ## [Kolibri Performance Issue](https://community.learningequality.org/t/kolibri-performance-issue/3566)
**Author:** [@safi\_khan](https://community.learningequality.org/u/safi_khan)\ **Replies:** 26\ **Last updated:** [February 7, 2025, 5:12pm UTC](https://community.learningequality.org/t/kolibri-performance-issue/3566 "2025-02-07T17:12:04Z")
We are experiencing performance issues with Kolirbi. We are on v0.17, we are using the postgres SQL. The Server is 4-core server with 16 gb ram, the postgresSQL is 2-core with 8 gb ram --- ## [Unintended Content Renaming in Kolibri Studio](https://community.learningequality.org/t/unintended-content-renaming-in-kolibri-studio/3573)
**Author:** [@Hans](https://community.learningequality.org/u/Hans)\ **Replies:** 9\ **Last updated:** [February 6, 2025, 7:31pm UTC](https://community.learningequality.org/t/unintended-content-renaming-in-kolibri-studio/3573 "2025-02-06T19:31:35Z")
Operating System (e.g. Windows, MacOS, Linux): Windows/MacOS Browser (e.g. Chrome, Firefox, Safari): Chrome Channel (Name of the channel you were working on): Proyectos - Primaria Alta / Guias Primaria baja Descriptio… --- ## [Raspberry PI 5 img](https://community.learningequality.org/t/raspberry-pi-5-img/3142)
**Author:** [@nativebreed](https://community.learningequality.org/u/nativebreed)\ **Replies:** 6\ **Last updated:** [February 5, 2025, 9:10am UTC](https://community.learningequality.org/t/raspberry-pi-5-img/3142 "2025-02-05T09:10:25Z")
Hi Please, could you provide a Raspberry PI 5 img? Thank you. --- ## [Android Learn-Only Devices no longer sync](https://community.learningequality.org/t/android-learn-only-devices-no-longer-sync/3594)
**Author:** [@DanielJMZC](https://community.learningequality.org/u/DanielJMZC)\ **Replies:** 3\ **Last updated:** [January 31, 2025, 7:02pm UTC](https://community.learningequality.org/t/android-learn-only-devices-no-longer-sync/3594 "2025-01-31T19:02:55Z")
If you have a specific technical inquiry, construct your post with the following: Summary Hello, we are currently working in setting up Android Learn-Only Devices, and we’ve noticed that after the initial installation a… --- ## [Kolibri AWS hosting recommendation](https://community.learningequality.org/t/kolibri-aws-hosting-recommendation/3589)
**Author:** [@safi\_khan](https://community.learningequality.org/u/safi_khan)\ **Replies:** 3\ **Last updated:** [January 30, 2025, 5:22am UTC](https://community.learningequality.org/t/kolibri-aws-hosting-recommendation/3589 "2025-01-30T05:22:12Z")
We are running into issues, where users are not able to access the content (sometimes kolibri crashes on client side). The same goes for the admin when they try to make any changes to the coach tab or try to access the r… --- ## [Facing a linting error in Kolibri related to an unresolved import in DragContainer.vue while running pre-commit run --all-files](https://community.learningequality.org/t/facing-a-linting-error-in-kolibri-related-to-an-unresolved-import-in-dragcontainer-vue-while-running-pre-commit-run-all-files/3591)
**Author:** [@Annu\_Rana](https://community.learningequality.org/u/Annu_Rana)\ **Replies:** 1\ **Last updated:** [January 30, 2025, 5:20am UTC](https://community.learningequality.org/t/facing-a-linting-error-in-kolibri-related-to-an-unresolved-import-in-dragcontainer-vue-while-running-pre-commit-run-all-files/3591 "2025-01-30T05:20:57Z")
Summary 'm encountering a linting error when running pre-commit run --all-files in Kolibri. The error message indicates that a module cannot be resolved in DragContainer.vue. Technical details Kolibri version 0.1… --- ## [AWS hosting recommendation](https://community.learningequality.org/t/aws-hosting-recommendation/2566)
**Author:** [@Brian\_LePore](https://community.learningequality.org/u/Brian_LePore)\ **Replies:** 19\ **Last updated:** [January 23, 2025, 8:50pm UTC](https://community.learningequality.org/t/aws-hosting-recommendation/2566 "2025-01-23T20:50:05Z")
We were looking to run Kolibri in AWS for an organization. We were looking to ensure that this software could scale and were looking for recommendation on how best to set this up such as setting this up with an Auto Scal… --- ## [Setting quizzes only showing just a portion and answers are not displaying on coach](https://community.learningequality.org/t/setting-quizzes-only-showing-just-a-portion-and-answers-are-not-displaying-on-coach/3568)
**Author:** [@Joseph\_K](https://community.learningequality.org/u/Joseph_K)\ **Replies:** 3\ **Last updated:** [January 23, 2025, 6:28am UTC](https://community.learningequality.org/t/setting-quizzes-only-showing-just-a-portion-and-answers-are-not-displaying-on-coach/3568 "2025-01-23T06:28:47Z")
Hello, I have experienced this new issue while setting quizzes on the coach section with the new release (0.17.5 Kolibri) whereby once you navigate to the specific channel folder to select the quizzes, its only displayin… --- ## [Upgrade to 017.5 failed, content folder/database disappeared](https://community.learningequality.org/t/upgrade-to-017-5-failed-content-folder-database-disappeared/3560)
**Author:** [@cjackson](https://community.learningequality.org/u/cjackson)\ **Replies:** 5\ **Last updated:** [January 16, 2025, 2:59pm UTC](https://community.learningequality.org/t/upgrade-to-017-5-failed-content-folder-database-disappeared/3560 "2025-01-16T14:59:06Z")
If you have a specific technical inquiry, construct your post with the following: Summary I did an update via apt of one of our RPi400 systems. It went from 0.15… to 0.17.5. Kolibri was working fine before this. Upon … --- ## [Backup User Sessions from a containerized Kolibri server v0.16.0](https://community.learningequality.org/t/backup-user-sessions-from-a-containerized-kolibri-server-v0-16-0/3543)
**Author:** [@Doris\_Ratego](https://community.learningequality.org/u/Doris_Ratego)\ **Replies:** 3\ **Last updated:** [January 15, 2025, 3:46pm UTC](https://community.learningequality.org/t/backup-user-sessions-from-a-containerized-kolibri-server-v0-16-0/3543 "2025-01-15T15:46:28Z")
Hi there, I am trying to backup user sessions from a containerized Kolibri Server v0.16.0 installed on a linux server. I was informed that the user data is stored in the db.sqlite3 and db.sqlite3.wal and db.sqlite3.shm … --- ## [Kolibri in Raspberry Pi 5](https://community.learningequality.org/t/kolibri-in-raspberry-pi-5/3375)
**Author:** [@marcoalvarado](https://community.learningequality.org/u/marcoalvarado)\ **Replies:** 5\ **Last updated:** [January 14, 2025, 8:35pm UTC](https://community.learningequality.org/t/kolibri-in-raspberry-pi-5/3375 "2025-01-14T20:35:26Z")
Hi there, I attempted to install a Raspberry Kolibri image on a Raspberry Pi 5 hardware, but the Raspberry complaints it isn’t a valid image and remains in an infinite loop. Second, I installed a Raspberry 32 bit OS and … --- ## [Is Kolibri Supported on Raspberry Pi 5? Is there a related image avaiable?](https://community.learningequality.org/t/is-kolibri-supported-on-raspberry-pi-5-is-there-a-related-image-avaiable/3552)
**Author:** [@Araya\_Kebede](https://community.learningequality.org/u/Araya_Kebede)\ **Replies:** 1\ **Last updated:** [January 14, 2025, 3:57pm UTC](https://community.learningequality.org/t/is-kolibri-supported-on-raspberry-pi-5-is-there-a-related-image-avaiable/3552 "2025-01-14T15:57:15Z")
If you have a specific technical inquiry, construct your post with the following: Summary Is Kolibri Supported on Raspberry Pi 5? Is there a related image avaiable? Technical details Kolibri version: n/a Operating sys… [Previous page](https://community.learningequality.org/c/support/11.md?page=2) [Next page](https://community.learningequality.org/c/support/11.md?page=4)