# Support **URL:** https://community.learningequality.org/c/support/11.md?page=1 [Latest](https://community.learningequality.org/latest.md) · [Categories](https://community.learningequality.org/categories.md) · [Tags](https://community.learningequality.org/tags.md) **Page:** 2 --- ## [Offline Channel Creation (without Kolibri Studio)?](https://community.learningequality.org/t/offline-channel-creation-without-kolibri-studio/3984)
**Author:** [@Lakster](https://community.learningequality.org/u/Lakster)\ **Replies:** 1\ **Last updated:** [April 6, 2026, 10:28pm UTC](https://community.learningequality.org/t/offline-channel-creation-without-kolibri-studio/3984 "2026-04-06T22:28:33Z")
I have been using Kolibri for several months and am very impressed with it, especially for playing videos and the interactive content. I would like to begin creating new channels with our own content. After some searchin… --- ## [Sign Language Video Support and Visual QTI Interactions for Deaf Learners](https://community.learningequality.org/t/sign-language-video-support-and-visual-qti-interactions-for-deaf-learners/3982)
**Author:** [@Vikkycode](https://community.learningequality.org/u/Vikkycode)\ **Replies:** 1\ **Last updated:** [March 29, 2026, 5:03pm UTC](https://community.learningequality.org/t/sign-language-video-support-and-visual-qti-interactions-for-deaf-learners/3982 "2026-03-29T17:03:34Z")
Hi, I’m proposing a GSoC project on sign language accessibility and visual QTI interactions. I’d love feedback on alignment with the roadmap. --- ## [Installation de Kolibri sur Windows 11](https://community.learningequality.org/t/installation-de-kolibri-sur-windows-11/3980)
**Author:** [@Amadou\_ABATHINA](https://community.learningequality.org/u/Amadou_ABATHINA)\ **Replies:** 1\ **Last updated:** [March 29, 2026, 4:45pm UTC](https://community.learningequality.org/t/installation-de-kolibri-sur-windows-11/3980 "2026-03-29T16:45:50Z")
Bonsoir, Depuis ce matin je n’arrive pas à installer Kolibri sur Windows 11. Voici le message --- ## [Fixing Kolibri Benchmark Failures in Versions 0.19.x on Linux](https://community.learningequality.org/t/fixing-kolibri-benchmark-failures-in-versions-0-19-x-on-linux/3978)
**Author:** [@Abdulkarim\_Ali\_Patri](https://community.learningequality.org/u/Abdulkarim_Ali_Patri)\ **Replies:** 4\ **Last updated:** [March 27, 2026, 9:34pm UTC](https://community.learningequality.org/t/fixing-kolibri-benchmark-failures-in-versions-0-19-x-on-linux/3978 "2026-03-27T21:34:00Z")
Dear Learning Equality Technical Team, While working with Kolibri versions 0.19.0 to 0.19.3 on Linux, I encountered an issue where the manage benchmark command failed due to a configuration error. This command is import… --- ## [Suggestions for GSoC 2025 and a query regarding the Slack group, as no one has replied to my email](https://community.learningequality.org/t/suggestions-for-gsoc-2025-and-a-query-regarding-the-slack-group-as-no-one-has-replied-to-my-email/3663)
**Author:** [@krishnoit](https://community.learningequality.org/u/krishnoit)\ **Replies:** 7\ **Last updated:** [March 25, 2026, 8:21pm UTC](https://community.learningequality.org/t/suggestions-for-gsoc-2025-and-a-query-regarding-the-slack-group-as-no-one-has-replied-to-my-email/3663 "2026-03-25T20:21:02Z")
I’m Krishna Seth from India, a Computer Science student eager to contribute to Learning Equality’s open-source projects (Kolibri, Studio, and KDS) as I prepare for GSoC 2025. As advised, I would like to request access t… --- ## [No se puede borrar grupos da el siguiente error](https://community.learningequality.org/t/no-se-puede-borrar-grupos-da-el-siguiente-error/3972)
**Author:** [@Zetta\_Rm](https://community.learningequality.org/u/Zetta_Rm)\ **Replies:** 1\ **Last updated:** [March 12, 2026, 8:19pm UTC](https://community.learningequality.org/t/no-se-puede-borrar-grupos-da-el-siguiente-error/3972 "2026-03-12T20:19:32Z")
If you have a specific technical inquiry, construct your post with the following: { “status”: 500, “statusText”: “Internal Server Error”, “data”: ““\\n\\n\\\n\\n Server Error (500)\\n\\n\\n Server Error (… --- ## [Recuperacion de Canal de Kolibri Studio](https://community.learningequality.org/t/recuperacion-de-canal-de-kolibri-studio/3969)
**Author:** [@Cardrums\_Ruiz](https://community.learningequality.org/u/Cardrums_Ruiz)\ **Replies:** 2\ **Last updated:** [March 5, 2026, 4:39pm UTC](https://community.learningequality.org/t/recuperacion-de-canal-de-kolibri-studio/3969 "2026-03-05T16:39:54Z")
Operating System (e.g. Windows, MacOS, Linux): Windows Browser (e.g. Chrome, Firefox, Safari): Chrome Channel (Name of the channel you were working on): EORM PARCELAS Description of problem: Por error se borro un cana… --- ## [Writing Quizzes directly to Database from Excel](https://community.learningequality.org/t/writing-quizzes-directly-to-database-from-excel/3961)
**Author:** [@benKTF](https://community.learningequality.org/u/benKTF)\ **Replies:** 3\ **Last updated:** [February 20, 2026, 3:12pm UTC](https://community.learningequality.org/t/writing-quizzes-directly-to-database-from-excel/3961 "2026-02-20T15:12:26Z")
I have quiz questions in a spreadsheet and have used Prostgresql before but wonder if anyone has done a build directly to the DB in an install with quizzes? are there any things I might need to factor in that would not b… --- ## [Resource Incomplete Error and Copyright Information Formfield error](https://community.learningequality.org/t/resource-incomplete-error-and-copyright-information-formfield-error/3955)
**Author:** [@William](https://community.learningequality.org/u/William)\ **Replies:** 8\ **Last updated:** [February 13, 2026, 11:58pm UTC](https://community.learningequality.org/t/resource-incomplete-error-and-copyright-information-formfield-error/3955 "2026-02-13T23:58:52Z")
Good day, We are experiencing some resource errors on our Kolibri Studio, which is hosted with this email: Sarah@schoolinabox.co.za. Here are the details :slight\_smile: Exercises that have been loaded and previously… --- ## [New School (Nursery-Grade 6). Need help setting up our platform and training teachers](https://community.learningequality.org/t/new-school-nursery-grade-6-need-help-setting-up-our-platform-and-training-teachers/3942)
**Author:** [@charliekpowin](https://community.learningequality.org/u/charliekpowin)\ **Replies:** 2\ **Last updated:** [February 9, 2026, 6:18pm UTC](https://community.learningequality.org/t/new-school-nursery-grade-6-need-help-setting-up-our-platform-and-training-teachers/3942 "2026-02-09T18:18:09Z")
We are a school in Liberia and want our students use the platform. Please can someone help us with setting up and training our teachers? We are happy with any help we can get. --- ## [Algun ejecutable para eliminar por completo datos de servidor](https://community.learningequality.org/t/algun-ejecutable-para-eliminar-por-completo-datos-de-servidor/3958)
**Author:** [@Cardrums\_Ruiz](https://community.learningequality.org/u/Cardrums_Ruiz)\ **Replies:** 7\ **Last updated:** [February 5, 2026, 7:02pm UTC](https://community.learningequality.org/t/algun-ejecutable-para-eliminar-por-completo-datos-de-servidor/3958 "2026-02-05T19:02:13Z")
Buen dia, quisiera saber si en el servidor Kolibri, hay alguna opcion o existirá algun ejecutable que nos permita borrar todos los datos y dejar el servidor limpio, sin usuarios, lecciones, pruebas, etc. --- ## [Cree un canal en mi Kolibri Studio, cargué información en mi canal y al momento de publicarlo me sale que el canal ha sido publicado pero no se refleja en mi canal](https://community.learningequality.org/t/cree-un-canal-en-mi-kolibri-studio-cargue-informacion-en-mi-canal-y-al-momento-de-publicarlo-me-sale-que-el-canal-ha-sido-publicado-pero-no-se-refleja-en-mi-canal/3939)
**Author:** [@Hubert10](https://community.learningequality.org/u/Hubert10)\ **Replies:** 4\ **Last updated:** [January 15, 2026, 11:35pm UTC](https://community.learningequality.org/t/cree-un-canal-en-mi-kolibri-studio-cargue-informacion-en-mi-canal-y-al-momento-de-publicarlo-me-sale-que-el-canal-ha-sido-publicado-pero-no-se-refleja-en-mi-canal/3939 "2026-01-15T23:35:04Z")
Título: Canal atascado “No publicado” generado con API - no muestra token ni permite copy/download recursos Hola equipo, Mi email: huberthumaan10@gmail.com Canal problemático: RADIs Yachakuy 2026 (ID o link: https://s… --- ## [Difficulties setting up Kolibri environment on Windows (WSL)](https://community.learningequality.org/t/difficulties-setting-up-kolibri-environment-on-windows-wsl/3933)
**Author:** [@tejasvi](https://community.learningequality.org/u/tejasvi)\ **Replies:** 3\ **Last updated:** [January 7, 2026, 5:44pm UTC](https://community.learningequality.org/t/difficulties-setting-up-kolibri-environment-on-windows-wsl/3933 "2026-01-07T17:44:16Z")
I’m trying to set up the Kolibri development environment on WSL Ubuntu. I cloned the repo (git clone GitHub - learningequality/kolibri: Kolibri Learning Platform: the offline app for universal education) and navigated in… --- ## [Specific Channel access to a Learner account](https://community.learningequality.org/t/specific-channel-access-to-a-learner-account/3923)
**Author:** [@essa](https://community.learningequality.org/u/essa)\ **Replies:** 1\ **Last updated:** [January 5, 2026, 2:12pm UTC](https://community.learningequality.org/t/specific-channel-access-to-a-learner-account/3923 "2026-01-05T14:12:08Z")
Hello, My organization is running Kolibri on our local server. This Kolibri instance has 3 big channels with a lot of educational content in a structured way. A learner’s account within this instance can access content … --- ## [Challenges with Quiz submissions](https://community.learningequality.org/t/challenges-with-quiz-submissions/3919)
**Author:** [@laura](https://community.learningequality.org/u/laura)\ **Replies:** 0\ **Last updated:** [December 22, 2025, 7:21pm UTC](https://community.learningequality.org/t/challenges-with-quiz-submissions/3919 "2025-12-22T19:21:44Z")
Sharing below a message from a community member, via email: Hello Team, First of all thank you for your hard work and dedication in creating and maintaining this wonderful educational platform. I have been using Kolib… --- ## [Minor ux improvement suggestion in kolibri](https://community.learningequality.org/t/minor-ux-improvement-suggestion-in-kolibri/3915)
**Author:** [@Vijay\_Hiremath](https://community.learningequality.org/u/Vijay_Hiremath)\ **Replies:** 0\ **Last updated:** [December 15, 2025, 3:22am UTC](https://community.learningequality.org/t/minor-ux-improvement-suggestion-in-kolibri/3915 "2025-12-15T03:22:16Z")
Hi everyone! :waving\_hand: I’m Vijay, a first-year CS student and new contributor exploring Kolibri locally. While using Kolibri, I noticed a small UX improvement opportunity: from pages like Profile or Downloads, retu… --- ## [Trouble loading Kolibri content libraries on local network setup](https://community.learningequality.org/t/trouble-loading-kolibri-content-libraries-on-local-network-setup/3913)
**Author:** [@modernfoodcatering](https://community.learningequality.org/u/modernfoodcatering)\ **Replies:** 1\ **Last updated:** [December 13, 2025, 1:37am UTC](https://community.learningequality.org/t/trouble-loading-kolibri-content-libraries-on-local-network-setup/3913 "2025-12-13T01:37:36Z")
I’m testing Kolibri for an offline-learning setup I’m building for my food catering project, where we sometimes share educational material in community classes. While setting up a local Kolibri server, some content libra… --- ## [Session data question](https://community.learningequality.org/t/session-data-question/3908)
**Author:** [@Audra\_Toussaint](https://community.learningequality.org/u/Audra_Toussaint)\ **Replies:** 1\ **Last updated:** [December 5, 2025, 9:49pm UTC](https://community.learningequality.org/t/session-data-question/3908 "2025-12-05T21:49:25Z")
Summary I am downloading the session data but the file goes back to 2019 and I cannot even see records beyond 2023. Does anyone know why Kolibri only offers session data in this format rather than offering the ability t… --- ## [Error al eliminar una clase](https://community.learningequality.org/t/error-al-eliminar-una-clase/3902)
**Author:** [@Joaquin\_Vera\_Gonzale](https://community.learningequality.org/u/Joaquin_Vera_Gonzale)\ **Replies:** 1\ **Last updated:** [December 4, 2025, 1:39am UTC](https://community.learningequality.org/t/error-al-eliminar-una-clase/3902 "2025-12-04T01:39:56Z")
{ “data”: “\\n\\n\\n\\n Server Error (500)\\n\\n\\n Server Error (500)\\n\\n\\n”, “status”: 500, “statusText”: “Internal Server Error”, “headers”: { “content-length”: “145”, “content-security-policy”: “style-src ‘self’ dat… --- ## [Google Form resource](https://community.learningequality.org/t/google-form-resource/3894)
**Author:** [@billio](https://community.learningequality.org/u/billio)\ **Replies:** 0\ **Last updated:** [November 17, 2025, 9:48pm UTC](https://community.learningequality.org/t/google-form-resource/3894 "2025-11-17T21:48:26Z")
Is there a way to embed a Google Form in an HTML5 page, upload it, and have it display correctly? --- ## [Consulta sobre solicitud de aumento de espacio en Kolibri Studio](https://community.learningequality.org/t/consulta-sobre-solicitud-de-aumento-de-espacio-en-kolibri-studio/3892)
**Author:** [@Edtech](https://community.learningequality.org/u/Edtech)\ **Replies:** 0\ **Last updated:** [November 6, 2025, 2:52pm UTC](https://community.learningequality.org/t/consulta-sobre-solicitud-de-aumento-de-espacio-en-kolibri-studio/3892 "2025-11-06T14:52:21Z")
Estimado equipo, Reciban un cordial saludo. Hace ocho días completamos el formulario para solicitar un aumento de espacio de almacenamiento en nuestra cuenta de Kolibri Studio. Sin embargo, no hemos podido confirmar si… --- ## [No me deja publicar el canal](https://community.learningequality.org/t/no-me-deja-publicar-el-canal/3890)
**Author:** [@billio](https://community.learningequality.org/u/billio)\ **Replies:** 7\ **Last updated:** [November 4, 2025, 9:39pm UTC](https://community.learningequality.org/t/no-me-deja-publicar-el-canal/3890 "2025-11-04T21:39:57Z")
Good morning! We’ve been having issues when trying to publish content from our channels. It gets stuck at “Publishing channel 0%,” and I wait several minutes for a 13KB resource. When I refresh the page, nothing gets pub… --- ## [How do I download entire libraries (as in, all resources in that library)?](https://community.learningequality.org/t/how-do-i-download-entire-libraries-as-in-all-resources-in-that-library/3887)
**Author:** [@Retina](https://community.learningequality.org/u/Retina)\ **Replies:** 2\ **Last updated:** [November 3, 2025, 7:12pm UTC](https://community.learningequality.org/t/how-do-i-download-entire-libraries-as-in-all-resources-in-that-library/3887 "2025-11-03T19:12:21Z")
I found this topic from 2017, but the only answer leads to this documentation. I tried to follow the directions in that doc… but I see no options at all regarding any of the libraries, let alone the “Select entire channe… --- ## [Solicitud de ampliación de almacenamiento a 20 GB adicionales](https://community.learningequality.org/t/solicitud-de-ampliacion-de-almacenamiento-a-20-gb-adicionales/3888)
**Author:** [@Edtech](https://community.learningequality.org/u/Edtech)\ **Replies:** 1\ **Last updated:** [October 29, 2025, 11:41pm UTC](https://community.learningequality.org/t/solicitud-de-ampliacion-de-almacenamiento-a-20-gb-adicionales/3888 "2025-10-29T23:41:31Z")
Estimados, Actualmente, en el correo proyectoedtechsb@gmail.com contamos con 10 GB de almacenamiento, los cuales ya se encuentran ocupados. Por ello, solicitamos un aumento de 20 GB adicionales para poder continuar gest… --- ## [Problemas al cargar actividades. Marca error de "Vaya, ¡algo ha fallado!"](https://community.learningequality.org/t/problemas-al-cargar-actividades-marca-error-de-vaya-algo-ha-fallado/3886)
**Author:** [@Edtech](https://community.learningequality.org/u/Edtech)\ **Replies:** 6\ **Last updated:** [October 29, 2025, 11:10pm UTC](https://community.learningequality.org/t/problemas-al-cargar-actividades-marca-error-de-vaya-algo-ha-fallado/3886 "2025-10-29T23:10:37Z")
{ “data”: “Server Error (500)”, “status”: 500, “statusText”: “Internal Server Error”, “headers”: { “connection”: “close”, “content-length”: “27”, “content-type”: “text/html”, “date”: “Tue, 28 Oct 2025 17:49:09 GM… --- ## [Enabling permissions on Kolibri side loaded on Amazon Fire Tablet](https://community.learningequality.org/t/enabling-permissions-on-kolibri-side-loaded-on-amazon-fire-tablet/3885)
**Author:** [@Ngwu](https://community.learningequality.org/u/Ngwu)\ **Replies:** 0\ **Last updated:** [October 28, 2025, 1:45am UTC](https://community.learningequality.org/t/enabling-permissions-on-kolibri-side-loaded-on-amazon-fire-tablet/3885 "2025-10-28T01:45:01Z")
Hello, Please is there any version of the Kolibri apk on the Google Play Store that one can download to an Amazon Tablet (HD10 generation 13), that will enable the ADD LOCATION button on the device settings page of the … --- ## [New Zipped HTML App are not publishing](https://community.learningequality.org/t/new-zipped-html-app-are-not-publishing/3874)
**Author:** [@henryly213](https://community.learningequality.org/u/henryly213)\ **Replies:** 6\ **Last updated:** [October 7, 2025, 8:20pm UTC](https://community.learningequality.org/t/new-zipped-html-app-are-not-publishing/3874 "2025-10-07T20:20:48Z")
Operating System (e.g. Windows, MacOS, Linux): Window Browser (e.g. Chrome, Firefox, Safari): Chrome Channel (Name of the channel you were working on): Description of problem: I’ve recorded a short video to help illu… --- ## [Problemas con la nueva version del servidor Kolibri](https://community.learningequality.org/t/problemas-con-la-nueva-version-del-servidor-kolibri/3876)
**Author:** [@Cardrums\_Ruiz](https://community.learningequality.org/u/Cardrums_Ruiz)\ **Replies:** 1\ **Last updated:** [October 6, 2025, 6:25pm UTC](https://community.learningequality.org/t/problemas-con-la-nueva-version-del-servidor-kolibri/3876 "2025-10-06T18:25:38Z")
Buen dia, tenemos problemas con la nueva version del servidor kolibri VERSION 0.18.3, ya que no nos deja trabajar de manera comoda, al ingresar al grado y sale está ventana y muestra este error en la parte de abaj… --- ## [Kolibri on Amazon Fire HD8](https://community.learningequality.org/t/kolibri-on-amazon-fire-hd8/3873)
**Author:** [@Ngwu](https://community.learningequality.org/u/Ngwu)\ **Replies:** 0\ **Last updated:** [September 30, 2025, 6:52pm UTC](https://community.learningequality.org/t/kolibri-on-amazon-fire-hd8/3873 "2025-09-30T18:52:13Z")
I have downloaded and installed Kolibri on 13 Amazon Fire HD8 (12th generation, Fire OS 8.3.3.6) Tablets. I had to side load Google store and also downloaded Google Chrome afterwards. I then installed Kolibri from the Go… --- ## [Trying to run kolibri browser](https://community.learningequality.org/t/trying-to-run-kolibri-browser/3872)
**Author:** [@Geraldine](https://community.learningequality.org/u/Geraldine)\ **Replies:** 4\ **Last updated:** [September 30, 2025, 4:21pm UTC](https://community.learningequality.org/t/trying-to-run-kolibri-browser/3872 "2025-09-30T16:21:24Z")
Hi everyone, I’m really excited to be part of this community. I came across the Kolibri application and downloaded the kolibri-0.18.3-windows-setup.exe for Windows 11 six days ago. I followed the installation document… [Previous page](https://community.learningequality.org/c/support/11.md) [Next page](https://community.learningequality.org/c/support/11.md?page=2)