"Hi and sorry for needing to ask for help with an email. I’m currently on a very limited internet connection and trying to get a new installation of KA Lite, the latest version, working on a Windows 8 with Firefox browser. In both Firefox and IE browsers installed on the machine, the multimedia content and the problem-solving content does not show. The videos give a black box with nothing in it. A learning activity has the normal interface, but the actual content such as the math question/problem to solve, or the graphs, or the graphics in the basic counting exercises aren’t showing up.
The videos and content folder have registered with KA Lite. I checked that."