Kolibri Studio: more space request error

Hi there.

I have noticed other people commenting on a server 500 error when trying to access channels. I have only had this problem when using the settings page to request more space for my channel. I can fill in the request form without a problem, but when I submit the request, then I get the server 500 error.

Please could you advise me who I need to talk to about requesting more space, as I have a number of uploads I would like to do in the next week.

Sincerely
Robyn

Hi RobynB,

Thanks for reaching out. We’re aware of the 500 error and are working to resolve it this week. In the interim, can you send your form answers to content@learningequality.org and we can begin processing your request?

Best,
Laura